MCPE on iOS

EDIT: I couldn't find this post, for whatever reason, until I made another post, thinking this one was deleted. I don't know if it was bugging out or something, because this was not showing up on the "Go to My Discussions" page, even while I was logged
in. Below is a link to the new post. Also, for whatever reason, I am not able to delete or edit either one of them. Anyways, here is the link:

https://forums.xbox.com/en-us/thread/331dc45e-975e-47dd-a525-77304241e544

Hey there, Damariobros!

I'm sorry to see any issues with Minecraft: PE on iOS. Unfortunately, we are unable to provide any support for this version of Minecraft here on the Xbox Support Forums. However, you can reach out to
Mojang support for further assistance with any PE issues.

I've taken care of your other thread to ensure there's no confusion here. Please let me know if you have any other concerns! I'm happy to help where I can.

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

Hello, Bad_MobilePlayer. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I’m sorry to hear you are having trouble with Minecraft.
Not only that, but I want to inform you that if Minecraft is the only game affected, it is suggested to report the problem to their dedicated support team.

You can do this by clicking below:
https://help.minecraft.net/hc/requests/new

https://www.minecraft.net/en-us/bugs

Additionally, it is important to mention that even if Microsoft owns Minecraft/Mojang, they remain as a separate company, including the support for specific game issues.

Regards,

Arturo.

My friend recently got an Xbox gift card for his birthday, and he wants to use it to buy Minecraft Realms Plus. He plays on MCPE, is there any way for him to redeem it?

Hello Ella!

If your friend would like to redeem a gift card - try heading over to
here. but unfortunately, you cannot buy items with an Xbox gift card on a iOS or android device. Try buying it on a Xbox!

If my friend redeems the gift card in the link you sent, will he be able to redeem it on mcpe, or does it have to be on Xbox?

My friend recently got an Xbox gift card for his birthday, and he wants to use it to buy Minecraft Realms Plus. He plays on MCPE, is there any way for him to redeem it?

Hello Ella!

If your friend would like to redeem a gift card - try heading over to
here. but unfortunately, you cannot buy items with an Xbox gift card on a iOS or android device. Try buying it on a Xbox!

If my friend redeems the gift card in the link you sent, will he be able to redeem it on mcpe, or does it have to be on Xbox?

Unfortunately,

He would have to use an Xbox or a Windows 10 PC with Minecraft for Windows 10 Installed.