Mcpe minecoins xbox app situation

Hi OnurÖztürk3,

Hope you’re doing well. I know this is late due to the post being moved from the wrong category to the proper, but I wanted to check in and see if you were able to get the problem resolved already.

If the purchase was made through Xbox directly and is available in the Xbox purchase history, you can request an Xbox product refund.

If the purchase was made through an online Minecraft store you will have to contact Minecraft support for further troubleshooting.

XBF Drew

[This text is machine translated and may not be an accurate representation of the original post]

Merhaba OnurÖztürk3,
Umarım iyi gidiyorsunuzdur. Gönderinin yanlış kategoriden uygun kategoriye taşınması nedeniyle bunun geç olduğunu biliyorum, ancak check-in yapmak ve sorunu zaten çözüp çözemediğinizi görmek istedim.

Satın alma işlemi doğrudan Xbox üzerinden yapılmışsa ve Xbox satın alma geçmişinde mevcutsa Xbox ürünü için para iadesi talep edebilirsiniz.

Satın alma işlemi çevrimiçi bir Minecraft mağazası aracılığıyla yapıldıysa, daha fazla sorun giderme için Minecraft destek ekibiyle iletişime geçmeniz gerekir.

XBF Çizim

[Bu metin makine çevirisidir ve orijinal yazının doğru bir temsili olmayabilir]

Hi Caroline,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues purchasing items from Minecraft Marketplace as of this moment.

Upon checking the Mojang bug tracker, there are multiple reports as of this moment about the same issue. This means that there are multiple users who are currently affected by this. Here are some samples from the very recent posts for your reference:

https://bugs.mojang.com/browse/MCPE/issues/MCPE...

https://bugs.mojang.com/browse/MCPE/issues/MCPE...

Rest assured that your Minecoins will not be affected. Kindly try accessing the marketplace again after few minutes or check for status updates from the official Mojang bug tracker for resolution.

https://bugs.mojang.com/

I want to make sure that you will get all the assistance that you need. If you have account-specific inquiries, I recommend that you submit a ticket directly to Minecraft support so you can be guided by Minecraft specialists. In this way, we can be assured that your case will be logged, attended and monitored in a timely manner. Please use this link:

https://help.minecraft.net/hc/request/new

Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

Regards,

Alvaro

Hi slycabbii,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues purchasing items from Minecraft Marketplace as of this moment.

Upon checking the Mojang bug tracker, there are multiple reports as of this moment about the same issue. This means that there are multiple users who are currently affected by this. Here are some samples from the very recent posts for your reference:

https://bugs.mojang.com/browse/MCPE/issues/MCPE...

https://bugs.mojang.com/browse/MCPE/issues/MCPE...

Rest assured that your Minecoins will not be affected. Kindly try accessing the marketplace again after few minutes or check for status updates from the official Mojang bug tracker for resolution.

https://bugs.mojang.com/

I want to make sure that you will get all the assistance that you need. If you need further assistance with Minecraft, I recommend that you submit a ticket directly to Minecraft support so you can be guided by Minecraft specialists. In this way, we can be assured that your case will be logged, attended and monitored in a timely manner. Please use this link:

https://help.minecraft.net/hc/request/new

Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

Regards,

Alvaro

Still didnt work, i signed out from mcpe app, installed xbox app on playstore, signed in with the microsoft acct on xbox app, i open mcpe and signed in with the same microsoft account, then i tried doing the achievements such as collecting honey with a bottle without aggravating the bees, used ender pearl to teleport 100 blocks, i used it on top of a mountain, it didnt change the previous record, achievements still not working 🥲