mcpe login not working

The only true Alex · Feb 8, 2022

hello,

A while ago i got signed out in Minecraft. I thought that I could easily sign in again, but it didn’t work. When I am trying to sign in, following message appears above the email field: “That Microsoft account doesn’t exist. Please enter a different account or create a new one.” But if I try to make a new one with the same Email address, it says: “********************* is already a Microsoft account. Please try a different email address.” I can still login to other microsoft products. Otherwise I wouldn’t be able t write this right now.

Thanks to everyone who wants to help

:)

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

- Go to account.microsoft.com and sign in

- Check if there's any changes on your account that you don't recognise

- Change your password

- Try to login into MCPE again

Cursebreaker131

For me I play Minecraft on my android phone (MCPE) My acc used to work but now when I try to sign in it says that it can't login to my account. Plz help!!!!!!

Sodangidni

Hello, Edward B. I’m Arturo.

I’m sorry to hear you’re having trouble with Minecraft PE when trying to play with your cousin.

Not only that, but I want to inform you that for specific game issues, this game has a dedicated support team.

They will be able to provide further assistance, and you can contact them by clicking below:

https://help.minecraft.net/hc/en-us/requests/new

However, before contacting them, I can suggest you to review with your internet service provider technical department if the following ports are opened in the router:

Port 88 (UDP)
Port 3074 (UDP and TCP)
Port 53 (UDP and TCP)
Port 80 (TCP)
Port 500 (UDP)
Port 3544 (UDP)
Port 4500 (UDP)

Furthermore, I think you may find helpful the following thread. There, you can review when it’s necessary to reach Microsoft support or the dedicated game support:

https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

Thanks for reading me,

Arturo.

Azureal07

Still didnt work, i signed out from mcpe app, installed xbox app on playstore, signed in with the microsoft acct on xbox app, i open mcpe and signed in with the same microsoft account, then i tried doing the achievements such as collecting honey with a bottle without aggravating the bees, used ender pearl to teleport 100 blocks, i used it on top of a mountain, it didnt change the previous record, achievements still not working 🥲

gnilugarD

It seems a lot of Nintendo Switch users is having the same issue with logging in to their Microsoft accounts: https://bugs.mojang.com/projects/MCPE/issues/MCPE-34662?filter=allopenissues

mcpe login not working