MCC sign in issue

Discus and support MCC sign in issue in XBoX Games and Apps to solve the problem; When attempting to sign into MCC it prompts me to sign in to an account that had to have all its data moved to a different email (the account im making... Discussion in 'XBoX Games and Apps' started by PetaNyte, Apr 26, 2025.

  1. PetaNyte
    PetaNyte Guest

    MCC sign in issue


    When attempting to sign into MCC it prompts me to sign in to an account that had to have all its data moved to a different email (the account im making this post from). When I attempt to try to sign in with another account via the button it just takes me back and tries to force me to log in with the old account.

    What's the solution for this.

    :)
     
    PetaNyte, Apr 26, 2025
    #1
  2. SmartLace1968 Win User

    MCC sign in issue

    Hi there! This is Virginia O.

    I understand that you are experiencing issues signing into a different account on MCC.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Please be guided with the following troubleshooting steps:

    Make sure MCC PC is closed. Press Windows Key + R to open Run

    Type "control.exe keymgr.dll" and hit Enter. This should open Credential Manager

    Click "Windows Credentials"

    Scroll down to "Generic Credentials" and look for every single one that starts with "Xbl". This includes XblGrts, Xbl| and Xbl_Ticket.

    After doing that, you need to go through each of them one by one and remove them. This is going to be annoying and take a little bit depending on how many are there, but make sure to get rid of each and everyone of them.

    Once done, restart your computer and try booting up MCC again. Hopefully it should show you a fresh login page and not error out.

    For your reference about this concern, please visit this page: https://www.reddit.com/r/halo/comments/138ng3z/...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Thank you for your cooperation.
  3. AridLizard Win User

    Enforcement action information

    I can't sign into my account on MCC on PC. I called xbox support for help and on their end, it says I have an enforcement action.
    what is the error you get when you try to sign in on MCC?

    do you have another account you can try to see if it is your account or MCC on PC?
  4. BGC sOEaGle64 Win User

    Halo MCC insider issue

    Hi,

    did you sign up and get a verification email via this page:
    https://www.halowaypoint.com/en-us/news/mcc-insider-program


    Since as far as I know that is a requirement to be able to sign up via the Xbox Insider Hub on the Xbox One
    even with emails ( x2 more as per followong Reddit link stating there may have been an issues with gt or registration)
  5. Euripides69 Win User

    Achievements app not working

    Getting the error code 0x87c40011 and do not have access to the achievement app plus no achievement are popping when they should be?

    Tried hard rebooting and signing out of the account with no success.

    Not a good week with Halo MCC issues and now this.
  6. Markav-0C2C503F-0C71 Win User

    The Games Den is Open to new members again for a short while

    Halo MCC private matches being hosted tonight

    Sign up and join us!
Thema:

MCC sign in issue

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