MCC games are downloaded but cannot access

Discus and support MCC games are downloaded but cannot access in XBoX on Windows to solve the problem; [img] All games are installed, MCC has no updates pending. But all games are locked and I cannot play any of them, says they arent installed. This is... Discussion in 'XBoX on Windows' started by Azkul Lok, Aug 3, 2020.

  1. Azkul Lok
    Azkul Lok Guest

    MCC games are downloaded but cannot access



    MCC games are downloaded but cannot access [​IMG]


    All games are installed, MCC has no updates pending. But all games are locked and I cannot play any of them, says they arent installed. This is installed through windows store

    :)
     
    Azkul Lok, Aug 3, 2020
    #1
  2. S 17 R0CK Win User

    I got the confirmation for halo mcc insider but it’s not there

    Hi! Did you access the game via the Xbox Insider app to see if you can download it from there?
    yeah I did and it didn’t appear. There was no downloadable content for the Halo MCC.
  3. XBF - Tali Win User

    Halo MCC and DLCs?

    Hello chrisgerrard1,

    Thank you for your response. I understand that it says it includes MCC, but the collection download itself acts as a launcher for the other Halo titles. The game that was purchased was for Halo Combat Evolved which requires the MCC download launcher to play. The full version of the Halo MCC must be purchased in order to access all titles on the game itself.

    So you are correct that you have the Halo MCC downloaded but you only have access to the one title since that is the title that was purchased. Combat Evolved cannot be launched unless the client for the MCC is downloaded.

    The prices will show in USD, but I wanted to share images that may help. The image below shows that Halo Combat Evolved is $9.99USD and you are able to select the edition of the game title that you wish to buy.


    [​IMG]


    If you select Halo MCC, it is set at a different price ($39.99USD) since it includes all the titles for the editions you may select from.


    [​IMG]


    I understand that you feel mislead but if you would prefer to refund the product that was purchased, you may do so by visiting: Xbox Support - Request a Refund.

    I hope this helps,

    -Tali
  4. DrSpaceMonkey Win User

    Game Install Issue

    I finally got Halo MCC downloaded but it took so long that I cannot be bothered to play it. Everything seems a chore to play, I fancied a quick game of Peggle 2 yesterday but no I had to patch it with a 2.4gb update that is still downloading after 4 hours
  5. Theory of Game Win User

    My Master Chief Collection has not downloaded completely but the system is saying it has. Help please.

    The notification you received stated that the game was ready to launch. Games (like Halo MCC) can be set up so that they can be started and some content played without needing the entire game downloaded. The game is still downloading in the background,
    and when it finishes you'll have full access to the game and its multiplayer.
  6. DrifterX22 Win User

    Game sharing not including game pass?

    Once your gamepass expires you cannot access the games downloaded for free on gamepass.
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MCC games are downloaded but cannot access

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