MC Win10 Login Problem Xbox Live

Discus and support MC Win10 Login Problem Xbox Live in XBoX Games and Apps to solve the problem; Hello, ive got a problem, when I open the Minecrft Windows 10 Edition, there are written ,,We tried to sign you in to your XboxLive Account, but... Discussion in 'XBoX Games and Apps' started by mombey, Jan 22, 2019.

  1. mombey
    mombey Guest

    MC Win10 Login Problem Xbox Live


    Hello,

    ive got a problem, when I open the Minecrft Windows 10 Edition, there are written ,,We tried to sign you in to your XboxLive Account, but something went wrong". The same problem exist when i try to log in in to the Xbox App.

    I hope that you can help me...

    :)
     
    mombey, Jan 22, 2019
    #1
  2. XBF Jasmine Z Win User

    MC Win10 Login Problem Xbox Live

    Hi Mombey,



    Thank you for reaching out to us!



    The best way to reach Live Support would be here:

    Contact Us
    . To request a callback, follow these steps:



    (Steps subject to change)

    Step 1 ----Select Xbox One

    Step 2 ----Select
    See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    Once they call, explain the issue and they
    will be able to help you. I hope this helps a bit more.

    Also, just in case I listed the German number below.

    0800
    181 2968

    Hours of operation:



    08:00 - 21:00 clock Monday to Friday



    08:00 - 19:00 clock (Saturday) / 09:00 - 17:00 clock (Sunday)
  3. mombey Win User

    MC Win10 Login Problem Xbox Live

    1. Are you getting any error messages?

    Yes, there´re written: ,,We tried to sign you in to your XboxLive Account, but something went wrong"

    2. Is this issue happening to other games as well?

    Not in Games but in the Xbox App

    3. Have you made any changes on the device prior to this case?

    No, I had bought Minecraft Java and then I got Mcpe for free

    4. Are you signed in with the Microsoft account that was used to purchase the game?

    Yes

    5. Do you have any third-party antivirus running on the device upon launching the game?

    No, ----> 3.
  4. mombey Win User

    MC Win10 Login Problem Xbox Live

    Do you have an German Support, because I´m not so good at English?

    And...I´ve already tried this Tips.
  5. skylaar Win User

    MC Win10 Login Problem Xbox Live

    This started happening to me yesterday when the servers were having issues. I restarted my computer and now today I have been able to login with no issue to the Xbox App. It was happening on both my main PC and my Surface, both are working fine after
    restarts.
  6. M3tal Daz3 Win User

    MC Win10 Login Problem Xbox Live

    Hi,

    There are different factors that we have to take into consideration on why you are unable to sign in using your Microsoft account in Minecraft: Windows 10 Edition on your device. Let's gather the following
    information so we can gain a better grasp of your case:

    • Are you getting any error messages?
    • Is this issue happening to other games as well?
    • Have you made any changes on the device prior to this case?
    • Are you signed in with the Microsoft account that was used to purchase the game?
    • Do you have any third-party antivirus running on the device upon launching the game?

    In the meantime, you may perform the following solutions that can help resolve your concern:

    Solution 1:
    Check your order history


    With your Microsoft account signed in, click this

    link
    and check if the game is there.

    Solution 2:
    Check the system requirements for the game


    Click
    here
    for a checklist that can aid you in determining whether your Windows 10 device is game-ready.

    Solution 3:
    Run the troubleshooter for Windows apps


    Visit this
    page
    and follow the prompts on your screen.

    Solution 4:
    Check for updates for apps and games from Windows Store


    Check out this
    link
    and perform the steps provided.

    Solution 5:
    Check your device for Windows software and driver updates


    To check for the latest updates for your Windows 10-based device, refer to this

    page
    for the steps.

    Solution 6:
    Uninstall and reinstall the game


    All the instructions are
    here
    . Make sure to restart your device before reinstalling the game.
Thema:

MC Win10 Login Problem Xbox Live

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