May 22, 2022 Solitaire Day Bracelet not awarded

Hi SL2252! My name is Ricardo an independent advisor ready to help you with this situation!

So if I understand correctly, you finished all the event games on the 29th right? And on that day you received the bracelet, but not 1, you received 2, seems correct to me, could you explain why it seems glitch to you?

Well, I created a new account to see how the bracelets were awarded. Ricardo is right. They will never show a #1. Instead, when they have never yet been won, the bracelet will be faded or “grayed out”. When won for the first time, it becomes fully colored. Then, when won for a second time, the #2 appears in a white box in the lower corner and the number increases with each win. Problem solved!

But according to the picture you do have a may 22nd, and a top 10 one, that one is for being 7th place

And then the 10000 you do have 2 but that could be from different times not precisely the same one, but you can always open a support ticket about it

https://microsoftcasualgames.zendesk.com/hc/en-...

It is a glitch because I was not awarded the May 22nd bracelet, although I finished 7th, and awarded two 10,000 game bracelets, although I have only played once. Since I have no control over the awarding of the bracelets ( I can only play the games), it must be a glitch in the software portion that keeps count of the bracelets.

The May 22 bracelet icon had always been in the list since I first created this account. Perhaps you are right about how they are awarded,, but it is not logical to me to have counters that start at 2. Still,, thank you for the link. I have submitted a case.

I don’t know why it asked me for a new profile name, but this is me SL2252.