Master Cheif Collection Will not open no matter what!

Hello Bnelly31,

Thank you for posting on the Xbox forums. We need a little more information to make sure we provide the correct solution. Are you playing the game on a Windows 10 computer or an Xbox One? Does this issue occur with any other games? If you are using
an Xbox One, We recommend
power cycling the console by holding down the power button on the console for ten seconds. Also, we have a support article that provides

troubleshooting for game issues on Xbox One. Be sure to let us know the results Bnelly31!

Halo 5 is an exclusive fps, same with the master cheif collection.

Hi Jaibir! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your redeemed Master Chief Collection.

Since you're able to install the game, this means that the gift redemption is successful.

Kindly try to perform the following workarounds for us to isolate the case according to the official Xbox website: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

Note: The solution to this issue may take a lot of steps.

"1. Remove your account, power cycle, and re-add your account:

Here's how to remove your account:

> Press the Xbox button  to open the guide.
> Select Profile & system > Settings > Account > Remove accounts.
> Select the account that you want to remove, and then select Remove to confirm.

Power Cycle:

> Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

> Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Then re-add your account.

Press the Xbox button  to open the guide.
Select Profile & System > Add or switch > Add new.
Enter the email address for the Microsoft account that you want to add, and then select Enter.

Note: Make sure that you do not select Get a new account unless you want to create a new Microsoft account.

Enter the password for your Microsoft account, and then select Enter.
Review the Microsoft Service Agreement and Privacy Statement, and then select I Accept.
Follow the steps to configure your Sign-In, security & PIN preferences to finish adding your profile to the console.

2. Clear the local save for Halo MCC and resync with the cloud. Here's how:

It’s possible that the local save for your game has become corrupted. If so, deleting the local save and re-syncing with the cloud might correct the problem.

First, delete the local save:

Press the Xbox button  to open the guide and then select My games & apps > See all > Games.
Highlight the game title, and then press the Menu button  on your controller.
Select Manage game and add-ons > Saved data.
Select Delete all to remove the local save of this game, then follow the prompts.

After you delete the local save, restart your Xbox:

Press and hold the Xbox button  in the center of your controller.
Select Restart console, then follow the prompts.

After you restart your Xbox, re-sync your saved games to the cloud. Your saved games are automatically stored in the cloud while you’re connected to the Xbox service.

Try installing the game again to see if re-syncing with the cloud corrected the game problem.

Note: When doing this step please make sure that you used to play this game online so that all your data is saved to the cloud."

Then launch the game to see if it works.

Just a gentle reminder that we are only Xbox gamers just like you here in the community. We are not Microsoft employees and we do not have tools to access any Microsoft System.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Did you play it on master Cheif collection? I wonder if there is an option or fix. I have looked threw the options and found nothing.

Physical copies aren't part of the play anywhere, they have to be digital copies. As yet there is not real news about how Halo Master Chief Collection will be made available for PC, just that they are working on porting it to PC.