Mass Effect: Previously Purchased DLC Disappeared

Discus and support Mass Effect: Previously Purchased DLC Disappeared in XBoX Games and Apps to solve the problem; Installed/started playing Mass Effect (have the Platinum disc that comes with DLC: Bring Down the Sky) on Friday. This morning when I tried to resume... Discussion in 'XBoX Games and Apps' started by PinkSneaky, Nov 16, 2015.

  1. PinkSneaky
    PinkSneaky Guest

    Mass Effect: Previously Purchased DLC Disappeared


    Installed/started playing Mass Effect (have the Platinum disc that comes with DLC: Bring Down the Sky) on Friday. This morning when I tried to resume my gameplay, I got an error that Bring Down the Sky was not present and I could not load my save. Tried re-installing
    the game, that DLC didn't even show up when I reinstalled. Cannot access my campaign at all because of that DLC disappearing.

    :)
     
    PinkSneaky, Nov 16, 2015
    #1
  2. DLC Not Useable by Family members?

    After downloading several content packages for various games under my gamertag, specifically Mass Effect 2, I purchased a Family Gold pack. However, when another member logs in to play Mass Effect 2, they are being prompted to repurchase the DLC. Do I
    need to repurchase the DLC under their gamertag?
     
    Adrian J 1981, Nov 16, 2015
    #2
  3. Transfer ME2 profile with DLC?

    I started playing Mass Effect 2 on my uncle's Xbox, and he purchased all the DLC on his profile. My profile doesn't have the DLC purchased. Would it be possible to transfer the save and the DLC to my Xbox?
     
    AlertHarbor4381, Nov 16, 2015
    #3
  4. CanaaniteX
    CanaaniteX Guest

    Mass Effect: Previously Purchased DLC Disappeared

    See if you can re-download the DLC from within the game menu. On the X1, some of the DLC shows as Bundle Only or doesn't show.

    Can also try deleting the console save on the X1 (it should still be on the cloud).
     
    CanaaniteX, Nov 18, 2015
    #4
  5. Pandasaur cx
    Pandasaur cx Guest
    Hello PinkSneaky,

    Let's try seeing if the DLC is present on your console.

    • On Home, pull the right trigger and open My games & apps.
    • Select Games.
    • Highlight the game, and then press the Menu button on your controller.
    • Select Manage game.
    • Scroll right, and then select Show all add-ons.
     
    Pandasaur cx, Nov 18, 2015
    #5
  6. I'm having the same issue where I can't load any of my saved games. Before this morning, everything was fine. I own the platinum addition, which includes this DLC, and I've already played it in game. I followed your advice (Otaku Panda cx) and I found
    the Bring Down the Sky DLC, but it is bundle only, so it won't let me re-download it (CanaaniteX). Any suggestions?
     
    Z Archaeologist, Nov 24, 2015
    #6
  7. Nevermind, now it's working. CanaaniteX's advise worked the second time around.
     
    Z Archaeologist, Nov 25, 2015
    #7
  8. Mass Effect: Previously Purchased DLC Disappeared

    I'm having a similar issue; when I installed my 360 game onto the XBone the dlc automaticly downloaded at the same time. I turned it on the other day to play and it came up with an error saying missing DLC, I checked that the dlc was still there and it was.
    I tried re-installing the game and the DLC didn't pop up this time and when I check on the online store it's part of a bundle and I don't know how to get around that.

    Plz help! I have 16 hours of game play I can't access and really don't want to start again, UNI's just gone back Mass Effect: Previously Purchased DLC Disappeared :(
     
    AnyToaster4370, Feb 14, 2016
    #8
  9. Hey there AnyToaster4370!

    If you have already tried the steps listed in this thread and the issue continues to occur, please go ahead and create a new thread. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
     
    Mister Quimby, Nov 1, 2018
    #9
  10. CanaaniteX Win User

    Mass Effect: Previously Purchased DLC Disappeared

    See if you can re-download the DLC from within the game menu. On the X1, some of the DLC shows as Bundle Only or doesn't show.

    Can also try deleting the console save on the X1 (it should still be on the cloud).
  11. AnyToaster4370 Win User

    Mass Effect: Previously Purchased DLC Disappeared

    I'm having a similar issue; when I installed my 360 game onto the XBone the dlc automaticly downloaded at the same time. I turned it on the other day to play and it came up with an error saying missing DLC, I checked that the dlc was still there and it was.
    I tried re-installing the game and the DLC didn't pop up this time and when I check on the online store it's part of a bundle and I don't know how to get around that.

    Plz help! I have 16 hours of game play I can't access and really don't want to start again, UNI's just gone back :(
  12. Mister Quimby Win User

    Mass Effect: Previously Purchased DLC Disappeared

    Hey there AnyToaster4370!

    If you have already tried the steps listed in this thread and the issue continues to occur, please go ahead and create a new thread. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
  13. Z Archaeologist Win User

    Mass Effect: Previously Purchased DLC Disappeared

    Nevermind, now it's working. CanaaniteX's advise worked the second time around.
  14. Z Archaeologist Win User

    Mass Effect: Previously Purchased DLC Disappeared

    I'm having the same issue where I can't load any of my saved games. Before this morning, everything was fine. I own the platinum addition, which includes this DLC, and I've already played it in game. I followed your advice (Otaku Panda cx) and I found
    the Bring Down the Sky DLC, but it is bundle only, so it won't let me re-download it (CanaaniteX). Any suggestions?
Thema:

Mass Effect: Previously Purchased DLC Disappeared

Loading...
  1. Mass Effect: Previously Purchased DLC Disappeared - Similar Threads - Mass Effect Previously

  2. I am playing Mass Effect Legendary edition on Xbox One X

    in XBoX on Consoles
    I am playing Mass Effect Legendary edition on Xbox One X: Hey all why does my sound for ME1 keeping cutting in and out and i have tried to play with favor framerate and have also tried favor graphics but both options have resulted in sound cutting out...
  3. Can't download Mass Effect Legendary Edition

    in XBoX Games and Apps
    Can't download Mass Effect Legendary Edition: Hi all, I need assistance installing the Mass Effect Legendary Edition. I have Ultimate Game Pass, and EA app installed. But when I open the EA app and navigate to the ME Legendary Edition, the...
  4. WHAT IS GOING ON?! Mass Effect 3 Multiplayer

    in XBoX Games and Apps
    WHAT IS GOING ON?! Mass Effect 3 Multiplayer: I just paid for an ultimate game pass and I keep getting “An XBOX Live privilege limitation prevents you from accessing this feature.” In case you’re wondering, I’ve checked my parental control...
  5. Mass Effect LE achievements still not unlocking

    in XBoX Games and Apps
    Mass Effect LE achievements still not unlocking: I have followed all the steps on the support page and Mass Effect LE refuses to give me credit for my hard work. For example. I have recruited Mordin and have his Loyalty but according to my...
  6. Mass Effect Andromeda glitch?

    in XBoX Games and Apps
    Mass Effect Andromeda glitch?: A level I’m playing won’t let me open a door 4b5f2e48-68a0-4ffe-a795-40635c39a173
  7. Why isn't Mass Effect LE on "Play Anywhere"

    in XboX Insiders
    Why isn't Mass Effect LE on "Play Anywhere": Title says it all. Its been 2 years. submitted by /u/RedditGojiraX [link] [comments]
  8. Mass Effect 3 wont connect

    in XBoX on Consoles
    Mass Effect 3 wont connect: Hi. I have game pass which i use on two different consoles which my son and me play. All our games work fine on 2 player(except Fortnite actually) We were loving 2 player mass effect 3 until and...
  9. Mass Effect Legendary Edition - Achievements not unlocking

    in XBoX Games and Apps
    Mass Effect Legendary Edition - Achievements not unlocking: I got all the achievements in MF2 with the exception of Tactics (it's killing me), the achievement also doesn't count in the game despite the fact that the condition is met 20/20. I tried to start...
  10. Mass Effect Trilogy error code 0x80070032.

    in XBoX Games and Apps
    Mass Effect Trilogy error code 0x80070032.: I have the Mass Effect Trilogy which was released on the xbox 360. I know these are backwards compatible as I previously had them installed on my xbox one. Im now trying to install them on my...