Mass Effect Pre Order not recognized

I pre ordered Mass Effect Andromeda on Jan 9th and it still is not showing in the XBOX Rewards punchcard

:)

 

GameStop preorder bonus

for those wondering what it is
social.bioware.com/.../Mass-Effect-3-Pre-Order-Bonus-Information-with-videos-and-screenshots-8917847-1.html

 

Punch my pre-order not counting

Hello THE MATIMUS,

We see that you received one punch for Mass Effect. The punchcard is the 1 - 2 - 3 at the top of the Games on Demand page. As Smwutches says, new activity takes up to 96 hours to be recognized, so your Ghost Recon purchase has yet to be punched. We do not
see a Halo Wars 2 pre-order. We see a purchase of that game made two days ago, which was not eligible, since it was not a pre-order.

 

Hello transfix,

Apologies for the inconvenience. We have alerted our platform team to this issue. In the meanwhile, we will adjust you for a punch manually. It should appear shortly in the punchcard at the top of the offer page.