Mass effect andromeda quit working

Discus and support Mass effect andromeda quit working in XBoX Games and Apps to solve the problem; I was doing the quest Overgrowth on Havarl and the game locked up on me and now I am getting the same loading issue. Discussion in 'XBoX Games and Apps' started by Jimsham, May 9, 2017.

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  1. Ishalan
    Ishalan Guest

    Mass effect andromeda quit working


    I was doing the quest Overgrowth on Havarl and the game locked up on me and now I am getting the same loading issue.
     
    Ishalan, May 23, 2017
    #16
  2. daz5173
    daz5173 Guest
    i have the same issue when i go to start the game.

    i press the a button when the main screen loads, i select continue game i get the music and the loading bar and then nothing the screen stays the same and all i get is music.

    it seems to be the same issue everytime either the game or my xbox one updates.

    normally after a few days it works again but not this time its been over a week.

    is this a known issue? as all other games seem to work ok
     
    daz5173, Nov 2, 2018
    #17
  3. Ishalan Win User

    Mass effect andromeda quit working

    I was doing the quest Overgrowth on Havarl and the game locked up on me and now I am getting the same loading issue.
  4. Mister Cizl Win User

    Mass effect andromeda quit working

    Hey JimSham! To clarify, after you uninstall the game are you
    power cycling     the console before installing again? Additionally, you may want to try a

    factory reset     (be sure to select the "keep games and apps" option) after uninstalling the game. Post back and let me know!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  5. Mister Cizl Win User

    Mass effect andromeda quit working

    Hey Jimsham! Since you've tried power cycling the console, reinstalling the game will be the next step in troubleshooting. Your progress in the game should be safe in the cloud, and will sync with your console when you launch the game again. Give it a shot
    and let me know how it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Jimsham Win User

    Mass effect andromeda quit working

    Loaded multiplayer and it still shows that I have deluxe edition but that and deep space (which supposedly came with the game) still don't show as content ready to be, or currently, installed.
  7. Jimsham Win User

    Mass effect andromeda quit working

    Also, I have just ran a few other games just to make sure that they would start and all have been fine.

    Jim
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Mass effect andromeda quit working

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