Mass Effect 2 Xbox one issue

These Mass Effect 2 add-ons not available in Xbox Live service,

only available in Cerberus Network

(which can be found in Mass Effect 2 main menu / Extras submenu, and requires Mass Effect 2 activation code).

No, I haven't bought the game. I wanted to buy it as a first try in the Mass Effect world, because Mass Effect Andromeda is upcoming.

It's the first time I hear that reason. But what I did found was:
http://www.polygon.com/2016/11/7/13552118/mass-effect-2-mass-effect-3-backward-compatible-xbox-one

That's why I started searching, but untill now I didn't find a reason why I can't buy Mass Effect 3.

Hi there RenegadeHero,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with in-game content for Mass Effect 2. I recommend reaching out to

EA support for more assistance in-game.

Hope this helps.

Chris Priestly of Bioware, taken from the Bioware Forums:

-----------------

"Hi everyone

We are aware that some players are having issues importing the faces of characters from Mass Effect 1 or Mass Effect 2 into Mass Effect 3. The issue is likely in how faces were detected when imported from Mass Effect 1 into Mass Effect 2, and we’re working
on the best way to correct it for affected players."

-----------------

Still no word on an ETA for the fix, but at least they're working on it.

I didn't enjoy the first Mass Effect. Mass Effect 2 is one of my favorite games of all time. Mass Effect 3 is good, but I didn't like the ending.