Marketplace issues on 360

I saw they fixed issues with the store and downloads on Xbox One and Xbox on Windows 10. I've been having issues with the marketplace on 360. It loads game pages very slowly and only when it feels like it, and I can't download anything. I've gotten two
error codes, 80072741 (this one several times) and 8C230002. I also got a profile-related error code, but I can't remember it. I guess there are issues with the 360 marketplace as well right now

:)

 

Mini-Survey: How do you purchase your digital content on Xbox Live?

I use my debit card and if I have money on my MS accounts I'll use it. Been buying digital since the 360 first put a good game on it's marketplace and have never had an issue with it.

 

Can't pay for Backward Compatible games with Xbox "currency"??!

its THIS reason i never sold my 360. i new there might be some issues that can only be bypassed by using the 360 marketplace

 

Hi there,

please see this link in regards to error 8C230002 it will have several steps to try and solve this issues:

https://support.xbox.com/xbox-360/xbox-live/error-code-8c230002

After that try the purchase again, if that fails then also check the support page for the error 80072741 here:

https://support.xbox.com/xbox-360/xbox-live/error-code-80072741

If it still fails then you will have to contact Xbox Support via Phone or Microsoft Support Chat, since it could be a billing related issue.

You can contact them via Phone or Microsoft Support Chat options at
http://support.xbox.com/contact-us

Let us know the results

 

Hey, CottonHill38!

The post above is great but if this is happening solely on the 360, the console might need to be updated again.

What I recommend if trying Solution 7 (because it's the fastest one) of the steps provided our website at

Troubleshoot problems with an update to your Xbox 360 console

Let us know how that worked for you if it did

Thanks

 

I tried all of the troubleshooting on both pages, so I guess I'll try updating like Esteban said and if that doesn't work, contact Support. Thank you

 

UPDATE: Now when I go to account info, it says I don't have Xbox Gold when I do. I also got a new error code, 8007274c.

 

Hi Cotton

Please consider making a new thread detailing this issue, as well as anything that was tried to resolve it.

We will be happy to assist!

 

I fixed it! Just needed to change a setting on my router. Thanks ya'll