Marketplace error code 0x80131500

Discus and support Marketplace error code 0x80131500 in XBoX on Consoles to solve the problem; Unable to access the Marketplace today and unable to install game bought yesterday. (Cup Head) 47abfb78-3d9a-4c82-afcd-c0a50120a595 Discussion in 'XBoX on Consoles' started by Puncho Qc, Sep 30, 2017.

  1. Puncho Qc
    Puncho Qc Guest

    Marketplace error code 0x80131500


    Unable to access the Marketplace today and unable to install game bought yesterday. (Cup Head)

    :)
     
    Puncho Qc, Sep 30, 2017
    #1
  2. MazdaMPS
    MazdaMPS Guest
    Error Code 0x80131500

    Error Code 0x80131500 is anyone else getting this error? trying to enter a code or goining into anything in the market place, this is what comes up when i click on any of them.

    Try that again, something happened at our end, waiting a bit might help then the error code 0x80131500
     
    MazdaMPS, Sep 30, 2017
    #2
  3. ChalkyDisc31755
    ChalkyDisc31755 Guest
    xbox one store code error 0x80131500

    do for a day now cant go in the store all i get it this error code 0x80131500 what to do
     
    ChalkyDisc31755, Sep 30, 2017
    #3
  4. WPAK
    WPAK Guest

    Marketplace error code 0x80131500

    Hi there,

    please try stopping/cancelling anything currently in the Queue and then do the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
    Restart or Power Cycle Xbox One Console

    After that try to see if you can access the store again, if that fails also try signing out and in on your profile on the console.

    Let us know the results
     
    WPAK, Oct 1, 2017
    #4
  5. WPAK Win User

    Marketplace error code 0x80131500

    Hi there,

    please try stopping/cancelling anything currently in the Queue and then do the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:
    http://support.xbox.com/en-us/xbox-one/console/power-cycle-console

    After that try to see if you can access the store again, if that fails also try signing out and in on your profile on the console.

    Let us know the results
  6. Ibrahim Fataliyev Win User

    minecraft

    ok so my microsoft store doesnt open and it says it cant load error code is 0x80131500
  7. XBF Leslie D Win User

    Gold Error code

    Hi there,

    Thanks for getting back to us today. I'm sorry to hear about the persisting issue. I've been checking out this certain error code and there is a thread in our Windows Forums with steps on how to resolve this error. Please click the article to check it out
    'Micxrosoft Store Error code: 0x80131500'

    Let us know how it goes! :)
  8. JoelHansen Win User

    Gold memberships store page ERROR

    Hi!

    I found some good information here :

    https://answers.microsoft.com/en-us/xbox/forum/all/error-code-0x80131500/a0181d92-6df5-4266-ab58-f646e6e301a3
  9. lukecwiley Win User

    XBox One Microsoft Store throwing multiple codes

    It also gives me the code: 0x80131500 but that code isn’t a real code according to the website.
Thema:

Marketplace error code 0x80131500

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