marketplace content stuck downloading

Mylvus · Jul 28, 2023

I recently bought a texture pack (Emric 16x), but it wasn't downloading so I cancelled it to retry and it says downloading when I go to it on the marketplace but it never makes any progress, is there anything I can do

:)

Mylvus

ah, ok - i normally open the marketplace from Minecraft so I may be looking for it wrong but i couldn't find it by using the search bar

should i be doing something different?

Mylvus

thanks, i followed your steps and was wondering if it was meant to open the microsoft store?

Kimmy_24

Thanks for your reply! Try to Press the Win + R key to open the Run dialog.

Type cmd and click OK to open Command Prompt.

In the Command Prompt window, type the following command and hit Enter to execute:

WSReset.exe

Then open the marketplace again to purchase the texture pack.

Kimmy_24

Hi, Mylvus. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

May I know which device you play the game? It will help us determine the steps we can perform to fix the issue. If you're on PC, try restarting your device or sign out/in to refresh your in-game items.

Kimmy_24

Yes, for the MS store then you can try opening the game's marketplace to download the texture pack. You're trying to download it from Minecraft's marketplace right?

marketplace content stuck downloading