March offer

Please don't post your phone number on a public forum.

Phone and chat support do not handle the Rewards program at all. Only support in this forum and Twitter. So if you spoke to any support members elsewhere, they do not have correct information regarding the program.

Hello XxIOVVNUXx. Rewards support is only available via this forum. We're not sure who you spoke with, but your purchases did not complete the Games on Demand Punchcard or Warrior Rewards offer. It did however complete the Simply Rewarding offer in March,
which you were awarded 6,000 Credits for. They have since been deposited to your Microsoft account. You can find that on your MyStatement. The 6,000 Credits for Simply Rewarding can only be earned once. To reiterate from our previous response (https://forums.xbox.com/en-US/thread/97e5ebf2-4bc6-415a-8977-f704fcc6ae54),
to complete the Games on Demand Punchcard, you had to make three qualifying pre-orders from the Xbox Store. Your Ghost Recon purchase went towards that, but that only punched one out of the three needed. To complete Warrior Rewards, You had to spend a minimum
of $60 on qualified content. Your Witcher 3 purchase totaled $14.99. We see that your Mass Effect game was redeemed with a 5x5 token and not purchased from the Xbox Store. For games to qualify for our program, it would need to be purchased directly from the
Xbox Store. Digital Microsoftstore.com purchases or retail store purchases do not qualify (unless it is specific to a Microstore Store offer running at the time). Since your Mass Effect was from a token that was redeemed on March 20, it did not qualify for
anything.

I purchased Wildlands Gold thought this site which I guess is the microsft store.. It gave me a code to redeem on my xbox. I thought the stores were the same.

Hello ForeverEndless,

We do not see a purchase from the Xbox Store of this title. While we see a code redemption for this game, we do not see any record of a purchase from the digital Xbox Store. Since the 15,000 Ghost Recon offer only awards physical purchases from MicrosoftStore.com,
and the Simply Rewarding offer only Rewards purchases of digital content, it sounds like you made a physical purchase from a physical retail location.

Can you describe what storefront you made this purchase from, to help us investigate this purchase? As this is a public forum, there is no need for any private information. Simply information like "purchased from my console" or "purchased from MicrosoftStore.com
using a Credit card" will suffice.

Hello ForeverEndless,

If you purchased from the MicrosoftStore.com site, then your purchase would go towards the Ghost Recon offer. The MicrosoftStore.com site and Microsoft.com store are two separate storefronts, with the Microsoft.com store being linked to the Xbox storefront
you access from your console.

Since all our other offers, including Simply Rewarding, are for purchases from the Xbox Store, your purchase would not go towards this offer. Regarding the Credits for the Ghost Recon offer:

When will I receive my Rewards Credits?

Your Rewards Credits should appear as pending within 15 days of your game’s shipping date.

So if your purchase was made from the MicrosoftStore.com site, it is too early to see those Credits pending.