Many internet issues

My XBOX ONE was working fine 2 days ago.

This time it said it can not get an IP address.

I try to do a multiplayer connection and I get "Can not finish multiplayer tests 0x7fc3

I have tried rebooting my xbox and gateway several times to no avail.

My NAT can change every reboot to strict, moderate and open.

I can not sign in at the top of the console.

I live in British Columbia Canada

ISP is shaw communications

I have Gateway Cisco DPC3825

I have powered off all other internet gadgets

Yesterday I was getting DNS is not resolving server names

Network mode BGN mixed

Radio band 2.4 GHz

SPI Firewall protection is off

IPV6 Firewall Protection is on

IP flood detection box is unchecked

Yesterday my packet loss was 98 percent. today it is 24 percent

ISP says download speed is 19.33

Upload speed is 0.50 and ping 14 ms

I have not been able to play for 2 days now.

Thanks for your help

:)

 

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Difficulty finding COD: AW multiplayer matches.

Xbox Live is experiencing many Internet and connection issues recently. The issues should be fixed soon and everything will be better .. Hope this helped.

 

Hello

I'll try and guide you through the process of fixing the IP not found and Making that
Strict/Moderate NAT into open, permanent.

This is what I want you to do

1. On your Xbox while on the home menu press the menu button and select
   Settings
2. From there you select Network
   
   You might want to write down the information on the right side;Subnet mask, Gateway
   
3. You then select Advanced settings This will allow you to configure your IP
   
4. You select manual DHCP selection and you will be prompted to enter an IP
   
   Try to make the IP in between 192.168.*.100 and 192.168.*.200
   
   The " * " stands for the subnet which you can copy from your gateway as this can differ for some people gateway usually looks like 192.168.0.1 so just copy the 0 in this case
   
   
5. After that you will be asked for the Subnet which you just copy from what your wrote down
   
   
6. You also just copy the gateway from what you wrote down

You now have a Static IP for your Xbox One

On to the next step

1. Go on your computer and gain access to your gateway settings
   
   This can be done by entering the gateway into a browser
2. On the sub tabs select Port Range Forwarding
3. In Start Port and End Port type in.
   
   • Port 88 (UDP)
   • Port 3074 (UDP and TCP)
   • Port 53 (UDP and TCP)
   • Port 80 (TCP)
   • Port 500 (UDP)
   • Port 3544 (UDP)
   • Port 4500 (UDP)
     
     On ports where it says UDP and TCP you can select
     Both from the dropdown menu

.

4.In IP Address type in the IP Address of the
Xbox.

5.Put a check in the Enable box.

6.Select Save Settings.

Now you have opened the required ports for the Xbox One, there should only be one step left

1. Click Setup across the top.
2. Click Lan Setup from the sub tabs.
3. Click the Pre-Assigned DHCP IP Addresses button.
4. Enter in the Xbox's MAC Address and IP Address.
5. Click Add Static IP.
   

Now Powercycle your Xbox and go back to network settings

• Test multiplayer connection
• Hold the bumpers and triggers on your controller to instantly load the detailed statistics
  
• If your NAT says open behind a cone network you should be set

I hope this helped you out, if not feel free to post any more issues you seem to be having

 

Thank You FearedNightmare this was very Helpful for me and the Helpees on the Ambassador Page

 

What "helpee'? That ambassador thing is an joke

 

Hey there MOPH3AD19101993!

Are you currently experiencing connection issues? Since this thread is older, please post a new thread detailing the issue you're experiencing. That way you can receive support tailored specifically to you!