Manette Xbox One Elite Grip

Hello,

I've been using the Xbox One Elite Controller for 1 year and the right side grip comes off this.

I can not put it back, it's very embarrassing.

Can I give it back or do I need to run the 2-year warranty?

Thank you kindly tell me how to do and sorry for my English, I am French

:)

 

Manette Elite (Elite Controller)

Bonjour j'ai acheté une manette Elite il y'a un an et la caoutchouc du grip se décolle énormément la manette étant toujours sous garantie je souhaiterais faire un retour mais impossible d’accéder au centre entretien et réparation sur le site. Merci de votre
aide

[Translation]

Hello i bought an Elite controller a year ago and the rubber of the grip takes off a lot the gamepad being always under warranty I would like to make a return but impossible to access the center maintenance and repair on the site. Thank you for your help

 

Manette elite xbox one

Un commerçant ma dit que vous ne fabriqué plus les manettes elite pour la xbox one. Es ce vrais. Car j'ai achetée une manette elite et elle est brisée. Es ce que je peut réclamer chez microsoft si oui quel est la procedure

[Translated]

A trader told me that you no longer made the elite gamepads for the Xbox One. 're that real. Because I bought an elite controller and it is broken. Are what I can claim at Microsoft if yes what is the procedure

 

Hey there, MunNziiiA!

I'm sorry to see any issues with your Elite Controller! You will want to
contact us via phone or chat support to look in repair or replacement options for you. Please keep me updated on the situation! If you're unable to get assistance, we will want to look further into what options we have here for you.

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