Manette Elite (impossible to add and SAV)

Discus and support Manette Elite (impossible to add and SAV) in XBoX on Consoles to solve the problem; 505/5000 Hello, firstly sorry for my English I translate it. 11 months ago I bought an elite controller on the internet. It was not long ago that... Discussion in 'XBoX on Consoles' started by Riiukx, Oct 23, 2018.

  1. Riiukx
    Riiukx Guest

    Manette Elite (impossible to add and SAV)


    505/5000

    Hello, firstly sorry for my English I translate it.

    11 months ago I bought an elite controller on the internet.

    It was not long ago that the LB key started to fail until yesterday or the key is detaching from the rest of the controller. I would like to know the steps for the service? And also (important thing) when I enter the serial code and I enter, an error
    message appears I try with my phone and another pc but nothing can do it does not want to work.

    505/5

    :)
     
    Riiukx, Oct 23, 2018
    #1
  2. Manette Elite (Elite Controller)

    Bonjour j'ai acheté une manette Elite il y'a un an et la caoutchouc du grip se décolle énormément la manette étant toujours sous garantie je souhaiterais faire un retour mais impossible d’accéder au centre entretien et réparation sur le site. Merci de votre
    aide

    [Translation]

    Hello i bought an Elite controller a year ago and the rubber of the grip takes off a lot the gamepad being always under warranty I would like to make a return but impossible to access the center maintenance and repair on the site. Thank you for your help
     
    ThibaudBerthelot1, Oct 23, 2018
    #2
  3. Problème de garantie manette élite

    Bonjour je possède une manette élite encore sous garantie, quand je me rends sur l page dédiée et que je veut enregistrer ma manette cela ne fonctionne pas et un message d erreur ( un problème est survenu de notre côté ) comment vérifier et
    envoyer ma manette en sav ?

    Merci de vos reponce.

    [Translation] Hello i have an elite gamepad still under warranty, when I go on there dedicated page and I want to record my gamepad it does not work and an error message (a problem occurred on our side) how to check and send my controller in SAV?

    Thank you for your reponce. [translation]
     
    be29ecc3-53f5-4335-a7da-ce7484665428, Oct 23, 2018
    #3
  4. Riiukx
    Riiukx Guest

    Manette Elite (impossible to add and SAV)

    Thank you for your help****
     
    Riiukx, Oct 23, 2018
    #4
  5. XBF Brad A
    XBF Brad A Guest
    Hello Riiukx,

    Sorry to hear about the issue with the website. We recommend requesting a call back and get help from a support agent.
    When you go to
    Contact Us
    to get it to request a callback follow these steps:

    • Step 1 ----select Xbox One
    • Step 2 ----select no thanks
    • Step 3-----select games
    • Step 4 ----select request a call from support
    Once they call explain the issue and they will be able to help you.

    Hope this helps.

    Thanks,

    Brad

    Xbox Forum Team
     
    XBF Brad A, Nov 3, 2018
    #5
  6. Riiukx Win User

    Manette Elite (impossible to add and SAV)

    505/5000

    Hello, firstly sorry for my English I translate it.

    11 months ago I bought an elite controller on the internet.

    It was not long ago that the LB key started to fail until yesterday or the key is detaching from the rest of the controller. I would like to know the steps for the service? And also (important thing) when I enter the serial code and I enter, an error
    message appears I try with my phone and another pc but nothing can do it does not want to work.

    505/5
    Thank you for your help****
  7. XBF Brad A Win User

    Manette Elite (impossible to add and SAV)

    Hello Riiukx,

    Sorry to hear about the issue with the website. We recommend requesting a call back and get help from a support agent.
    When you go to
    Contact Us
    to get it to request a callback follow these steps:

    • Step 1 ----select Xbox One
    • Step 2 ----select no thanks
    • Step 3-----select games
    • Step 4 ----select request a call from support
    Once they call explain the issue and they will be able to help you.

    Hope this helps.

    Thanks,

    Brad

    Xbox Forum Team
  8. Ngoc-Duy-Khuong LÊ Win User

    SAV Manette Elite 2

    Cela ne fonctionne pas. Je ne peux avoir personne au téléphone!

    -[Translation - It does not work. I can't have anyone on the phone!]
  9. XBF Leo G Win User

    SAV Manette Elite 2

    Hello Ngoc-Duy-Khuong,

    Thanks for keeping us updated. There are a couple of options to choose from when it comes to chatting with Xbox support. You can use
    the link that Ezra provided to live chat with a support agent. You may need to adjust your selections in order to allow these options to appear. Be sure to let us know the results
    Ngoc-Duy-Khuong!
  10. XBF Ezra G Win User

    SAV Manette Elite 2

    Hi Ngoc-Duy-Khuong,

    Thank you for your post. I understand you are experiencing an issue with your Xbox Elite Controller Series 2. For an update on your order, please use the
    Contact Us portal to speak to an agent for an update on your device replacement.

    I hope this helps!
Thema:

Manette Elite (impossible to add and SAV)

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