Manage Child Profile Info

Discus and support Manage Child Profile Info in XBoX Accessibility to solve the problem; I'm trying to view my child's profile info so that I can allow them to play on multiplayer , but when I go to the Microsoft Family site and view my... Discussion in 'XBoX Accessibility' started by Deo Tran, Jul 1, 2022.

  1. Deo Tran
    Deo Tran Guest

    Manage Child Profile Info


    I'm trying to view my child's profile info so that I can allow them to play on multiplayer , but when I go to the Microsoft Family site and view my family , it doesn't show the three dots to manage said child's profile. How do I fix this or be able to go to the privacy settings for them?

    :)
     
    Deo Tran, Jul 1, 2022
    #1
  2. Ricardo Lechuga Win User

    Manage Child Profile Info

    Hi Deo! My name is Ricardo an independent advisor ready to help you with this situation!

    After the adult account creates the family and adds the minor's account to his family In order for him to be able to play multiplayer, you must change the privacy settings of your account. It can be done here

    https://account.xbox.com/settings
  3. Saiyan.Valencia Win User

    Manage my childs profile info

    Both the links are the instructions i followed to change the birth date, and it still made me end up on the blank page.
  4. Napoleon92 Win User

    Manage my child's profile info

    Alrighty, so switching his age to 30 and power cycling the Xbox did nothing. I then removed him from the family group and re-added him and that has solved my issue.

    Now I've just got to manually set up some permissions to limit his activity I guess. Seems dumb.

    Thanks a lot for your help Francia we got there!
  5. Francia J. Win User

    Manage my child's profile info

    Absolutely, most sites require an age requirement and usually, a child account is not allowed to do so even if the restrictions are already set to adult it will matter with their birthdate.
  6. Napoleon92 Win User

    Manage my child's profile info

    I have reached out to discord already on the advice of Microsoft support. Discord indicated it was an issue with the family safety settings for the child account and that I needed to enable 3rd party apps.
Thema:

Manage Child Profile Info

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