Making Purchases on Xbox Store via PC

Galenrandir23 · Feb 16, 2019

Whenever I try and purchase BC 360 games for my xbox account, I have the hardest time being able to purchase them. It constantly logs me out and makes me re log in. Also when I purchase buy it will just keep reloading the game page on the store. If I do
somehow get the confirm purchase screen up, it will not allow me to change what card the purchase will charge to...why is it so difficult to purchase a 360 game via the xbox store!? I have zero issues buying xbox one games!

Also, Is there a way to add 360 games to your cart? I cannot seem to figure it out?

:)

WPAK

Hi there,

if you are experiencing issues purchasing 360 content, it's best to double check the payment options via
http://account.microsoft.com

to see if there are any issues with the payment option(s), please correct where needed.

if all information is correct and to what region they are connected. The region they are connected to must match your account region, which you can see here:

https://live.xbox.com/Account/BillingAccountInformation

If these don't match then this is a possible cause for the issues.

If all information is correct and the regions for account, payment option and your physical location all matches, but you are still experiencing issues then I suggest contacting Xbox Support via the Phone or Support Chat options at
http://support.xbox.com/contact-us

so they can look deeper into the issues you are experiencing.

Let us know the results

choppyseize

Also make sure you have a valid credit card on file. You need one to purchase or download 360 games.

Zoidburger

Has it charged you for any game?

XBF Felixx P

Hello
Galenrandir23,

Thanks for reaching out to Xbox forums support!

I understand that you're having issues trying to purchase 360 games on your PC.

If possible, I would recommend purchasing the 360 games directly from a 360 console if you have one.

Sometimes that is what is required. If you don't have a 360 console, maybe a friend or family member does, all you have to

do is log into their Xbox 360 console with your Microsoft account and make the purchase. Log back out when the purchase has been successfully

completed and you should be good.

I hope this helped!

Felix

Xbox forums support

Galenrandir23

All my info matches, ive made purchases before but its sporadic. I have not tried a different browser so ill try that. If it doesnt solve the issue, ill contact support! Thanks!

Making Purchases on Xbox Store via PC