Making Purchases on Xbox Store via PC

Discus and support Making Purchases on Xbox Store via PC in XBoX Games and Apps to solve the problem; Whenever I try and purchase BC 360 games for my xbox account, I have the hardest time being able to purchase them. It constantly logs me out and makes... Discussion in 'XBoX Games and Apps' started by Galenrandir23, Feb 16, 2019.

  1. Making Purchases on Xbox Store via PC


    Whenever I try and purchase BC 360 games for my xbox account, I have the hardest time being able to purchase them. It constantly logs me out and makes me re log in. Also when I purchase buy it will just keep reloading the game page on the store. If I do
    somehow get the confirm purchase screen up, it will not allow me to change what card the purchase will charge to...why is it so difficult to purchase a 360 game via the xbox store!? I have zero issues buying xbox one games!

    Also, Is there a way to add 360 games to your cart? I cannot seem to figure it out?

    :)
     
    Galenrandir23, Feb 16, 2019
    #1
  2. WPAK Win User

    Making Purchases on Xbox Store via PC

    Hi there,

    if you are experiencing issues purchasing 360 content, it's best to double check the payment options via
    http://account.microsoft.com

    to see if there are any issues with the payment option(s), please correct where needed.

    if all information is correct and to what region they are connected. The region they are connected to must match your account region, which you can see here:

    https://live.xbox.com/Account/BillingAccountInformation


    If these don't match then this is a possible cause for the issues.

    If all information is correct and the regions for account, payment option and your physical location all matches, but you are still experiencing issues then I suggest contacting Xbox Support via the Phone or Support Chat options at
    http://support.xbox.com/contact-us

    so they can look deeper into the issues you are experiencing.

    Let us know the results
  3. choppyseize Win User

    Making Purchases on Xbox Store via PC

    Also make sure you have a valid credit card on file. You need one to purchase or download 360 games.
  4. Zoidburger Win User

    Making Purchases on Xbox Store via PC

    Has it charged you for any game?
  5. XBF Felixx P Win User

    Making Purchases on Xbox Store via PC

    Hello
    Galenrandir23
    ,

    Thanks for reaching out to Xbox forums support!

    I understand that you're having issues trying to purchase 360 games on your PC.

    If possible, I would recommend purchasing the 360 games directly from a 360 console if you have one.

    Sometimes that is what is required. If you don't have a 360 console, maybe a friend or family member does, all you have to

    do is log into their Xbox 360 console with your Microsoft account and make the purchase. Log back out when the purchase has been successfully

    completed and you should be good.

    I hope this helped!

    Felix

    Xbox forums support
  6. Galenrandir23 Win User

    Making Purchases on Xbox Store via PC

    All my info matches, ive made purchases before but its sporadic. I have not tried a different browser so ill try that. If it doesnt solve the issue, ill contact support! Thanks!
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Making Purchases on Xbox Store via PC

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