Make Xbox Wireless Adapter for Windows work on all Windows

Thanks for your answer, would like it to wireless but I can handle it

Does all xbox one controller have an usb C port to be connected or some are wireless only ? (Sorry about all these questions but never had an xbox one controller between my hand)

And I found 2 link on microsoft website about wireless connexion here they are, but in french (i'm on phone can't find them in English) but here's the translation of interesting parts :

https://support.xbox.com/fr-BE/xbox-on-windows/accessories/xbox-wireless-adapter-for-windows-compatibility

"The wireless adaptator for windows 10 has been made to be used on windows 10 only. The old wireless adaptator xbox for windows works on device running windows 10, windows 8.1 and windows 7. "

That's where I heard about the "old adaptator"

And I just found this link :

https://support.xbox.com/fr-FR/xbox-on-windows/accessories/xbox-one-wireless-controller-differences-on-windows-operating-systems

This is line 1, 2 and 3 of the table :

"Fonctionality : usb wired connexion : works on windows 10 and windows 7/8.1

Fonctionality : connexion via wireless usb adaptator for windows : works on windows 10 and windows 7/8.1

Fonctionality : connexion via wireless usb adaptator for windows 10 : works on windows 10, doesn't work on windows 7."

So seems like there is 2 wireless adaptator and one of them seems to work on windows 7 but they don't precise if it's for xbow one or 360...sigh now you understand why i'm so lost, 3 versions of the controller, 2 different adaptator, many software update...I
know the best is to switch to W10 but I never had a single problem on w7 and would like to keep it as long as possible.

Thanks again !

xbox wireless adapter troubleshooting

The adapter didn't auto-install

Because the drivers for the Xbox Wireless Adapter for Windows are embedded within the Windows 10 operating system, the adapter should auto-install. If it doesn't, try the following solutions:

• Make sure your Windows 10 device is connected to the Internet.
• Make sure your Windows 10 device is up to date by going to Windows Update on your device and checking for available updates.
  
• Reboot your device and try again.
• Ensure your USB ports are not disabled in your Device Manager.
• Try another USB 2.0 or 3.0 port.
• Try reinstalling the drivers in case they have partially installed. To do so, you need to uninstall the drivers. Follow these steps to complete this process:
  1. Go to your Device Manager.
  2. Locate Xbox Wireless Adapter for Windows in the Network adapters section.
     
  3. Click Xbox Wireless Adapter for Windows to bring up the Properties window.
     
  4. Click on the Driver tab.
  5. On the Driver tab, click the Uninstall button.
     
  6. On the confirmation window, check Delete the driver software for this device.
     
  7. Unplug the Xbox Wireless Adapter for Windows and reboot your Windows 10 device. Once the device is back on, plug in the adapter.
     
  8. If the Xbox Wireless Adapter for Windows still does not install, follow all of the above steps thoroughly one more time. If this doesn't work, your adapter needs to be replaced. See How to get service for
     
     your Xbox Wireless Adapter for Windows.

That's because the driver is not correctly installed,

Because the drivers for the Xbox Wireless Adapter for Windows are embedded within the Windows 10/11 operating system, the adapter should auto-install. If it doesn't, try the following solutions:

Make sure your Windows device is connected to the internet.

Make sure Windows is up to date by going to Windows Update on your device and checking for available updates.

Reboot your device and try again.

Ensure your USB ports are not disabled in Device Manager.

Try another USB 2.0 or 3.0 port.

Try reinstalling the drivers in case they have partially installed. To do so, you need to uninstall the drivers. Follow these steps to complete this process:

Go to Device Manager.

Locate Xbox Wireless Adapter for Windows in the Network adapters section.

Select Xbox Wireless Adapter for Windows to bring up the Properties window.

Select the Driver tab.

On the Driver tab, select Uninstall or Uninstall Device (depending on your version of Windows).

On the confirmation window, check the Delete the driver software for this device box.

Unplug the Xbox Wireless Adapter for Windows and reboot your Windows device. Once the device is back on, plug in the adapter.

If the Xbox Wireless Adapter for Windows still does not install, follow all of the above steps thoroughly one more time. If this doesn't work, your adapter might need to be replaced.

Hey ,

Thank you for letting us know that as well. Can you let us know if you are using Windows 10 and a Windows 10 wireless adapter as well?

Thank you!

Yes, I am on windows 10 and using the original model of the Xbox One Windows 10 wireless adapter (the fat one).

Thank you for confirming that for us. Just to check, have you been able to work through all the steps for the

Xbox Wireless Adapter for Windows as well?

Thank you!

Yes, I have done all these steps with the wireless adapter as well, save for swapping it out for another one, which I don't have.

Hi djbrub,

I'm sorry to hear that the adapters don't seem to be working. I'd be happy to help you troubleshoot the issue.

Because the drivers for the Xbox Wireless Adapter for Windows are embedded within the Windows 10 operating system, the adapter should auto-install. If it doesn't, try the following solutions:

• Make sure your Windows 10 device is connected to the Internet.
• Make sure your Windows 10 device is up to date by going to Windows Update on your device and checking for available updates.
  
• Reboot your device and try again.
• Ensure your USB ports are not disabled in your Device Manager.
• Try another USB 2.0 or 3.0 port.
• Try reinstalling the drivers in case they have partially installed. To do so, you need to uninstall the drivers. Follow these steps to complete this process:
  1. Go to your Device Manager.
  2. Locate Xbox Wireless Adapter for Windows in the Network adapters section.
     
  3. Click Xbox Wireless Adapter for Windows to bring up the Properties window.
     
  4. Click on the Driver tab.
  5. On the Driver tab, click the Uninstall button.
     
  6. On the confirmation window, check Delete the driver software for this device.
     
  7. Unplug the Xbox Wireless Adapter for Windows and reboot your Windows 10 device. Once the device is back on, plug in the adapter.
     
  8. If the Xbox Wireless Adapter for Windows still does not install, follow all of the above steps thoroughly one more time. If this doesn't work, your adapter needs to be replaced. See How to get service for
     
     your Xbox Wireless Adapter for Windows.

Try all of those steps and let us know if it helps!