make xbox as my home

CombatFighterXD · Dec 24, 2016

can you resety my counter for making xbox home please!!!

:)

leeeedo80 · Dec 24, 2016

unable to make my console as my home xbox

every time i want to make my console as my home xbox, i get a message that something went wrong and we can't save changes.

please advise me.

Miss Bijoux · Dec 24, 2016

I can't make my account as home

Hey there MasterDead!

For help with setting your home console, you'll want to reach out to
chat or phone team for further assistance. They can take a look at your account and may be able to reset your home console for you.

Let us know if you have any further support related questions.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Mister Maka · Dec 26, 2016

Hey there CombatFighterXD.

I'm afraid if you reached the limit (3 times per 365 days), then we would be unable to assist you. If you'd like,
Phone/Chat support may be able to assist further, but we're unable to speculate on that. Thanks for your understanding!

maxen

That's not how Home Xbox works, and he never had access to your games. Downloading his profile to your Xbox does not give him access to your games on his Xbox.

And deleting his account won't make the game playable by your account; the game is still owned by his account (the licence is attached to his profile), so to play the game he would also need to be logged in on your Xbox while you play.

Changing *your* profile's Home Xbox affects only where the games *you* purchased can be played, it does not allow you to play games that you downloaded using someone else's account.

Here's more information on how the Home Xbox settings actually work:
news.xbox.com/.../xbox-one-digital-games-and-live-gold

H0PSECUTIONER

This issue is linked with your account, but I just confirmed by calling into Xbox Support that they can reset the "3 time per year" counter associated with the account.

She deleted my gold subscription in the process, but we eventually got everything worked out and I could then set my Xbox back to "my home Xbox".

Hope this helps!

Smwutches

It's currently a known issue with the feature and Xbox are working on a fix.

H0PSECUTIONER

FYI, ask that they "manually" reset the counter rather than resetting the whole account.

BinaryXtreme

Hi. It is actually linked with your account. Wish I could be more help.

make xbox as my home