make sure email is up to date

Discus and support make sure email is up to date in XBoX Rewards & Social to solve the problem; primary email for ms account correct 5ea783df-31c8-4f98-8809-6f3990ba4b4e Discussion in 'XBoX Rewards & Social' started by jct44p, Dec 20, 2016.

  1. jct44p
    jct44p Guest

    make sure email is up to date


    primary email for ms account correct

    :)
     
    jct44p, Dec 20, 2016
    #1
  2. AJxbox
    AJxbox Guest
    Account help

    go to account.live.com and make sure all account proofs are up to date. is your account banned? i highly suggest logging into account.live.com with the msa attached to your gt and make sure the contact emails and phone numbers are up to date.
     
    AJxbox, Dec 20, 2016
    #2
  3. davemcfly85
    davemcfly85 Guest
    Can't access my account that i've had for 4 years

    you will have to contact support by phone but it is up to you to make sure your contact info and or email is up to date sorry.
     
    davemcfly85, Dec 20, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    make sure email is up to date

    Hello jct44p,

    Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
    update you here with our findings.
     
    XBLRewards8, Dec 21, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello jct44p,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    make sure email is up to date

    Hello jct44p,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
  7. XBLRewards8 Win User

    make sure email is up to date

    Hello jct44p,

    Our reports indicate that we have not been able to deliver messages to your address. While this does not negatively impact Rewarding, it may cause you to miss messages from our program. We are currently investigating why some users are receiving this warning. We'll
    update you here with our findings.
  8. AJxbox Win User

    Account help

    go to account.live.com and make sure all account proofs are up to date. is your account banned? i highly suggest logging into account.live.com with the msa attached to your gt and make sure the contact emails and phone numbers are up to date.
  9. davemcfly85 Win User

    Can't access my account that i've had for 4 years

    you will have to contact support by phone but it is up to you to make sure your contact info and or email is up to date sorry.
  10. StuartATrueRed Win User

    Why won’t you let me return my console

    Have you checked to make sure your email address on your Microsoft account is up to date, and that the email they sent you has not gone to junk or spam folder?
Thema:

make sure email is up to date

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