Make citing evidence to the user in question a requirement in future suspensions/bans

Far too many users have been suspended or even banned with no evidence whatsoever being given. Although I am not one there are players who never go into party chat or message people other than friends get suspended for supposed harassment
with no way to appeal without a specific example being given of what they did. For the inevitable employee or bot who reads this I ask you
how would you try to appeal against a cop showing up and handing you a blank ticket for 'improper driving at an undisclosed point in time'? If the cop told you that he has proof but won't show it to you so you can make an appeal it all but guarantees
the decision to be upheld regardless of how shaky the foundation thereof might be.
I understand that they have no legal responsibility to do so but refusing to cite evidence is widely seen by the community as a fail-safe to potential negligence by the Enforcement Team who supposedly look over each case individually. Many large entities
require their employees to submit a report alongside their decison to prevent negligence or a misuse of power by those employees. Should this be the case for your Enforcement Team as well it would not be difficult to have them provide the evidence in their
report to users alongside the notice of their punishment. I have personally had one of your employees respond in such a way before informing me of the direct quote that they believed crossed the line which I greatly appreciated so obviously they have the means
and training to do so. However, if your Team are not required to supply a reason as to how they reached their verdict in an unbiased way then it is evident of a clearly flawed system that would allow for those in question to condemn users without consequence
based on potential biases they have as an individual (Race, Religion, Sexual orientation, etc) and which could be grounds for possible legal action in the future regarding such discrimination. As it stands there is little faith in the existing system due to
the ridiculous ability to appeal without an example being given to appeal against out of all of the in and out of game interactions going back as long as a month beforehand. I believe that supplying such evidence would satisfy a great many of us in the community
who believe that we were unjustly punished at some point with no way to properly appeal for reconsideration and who remain doubtful of the pushed line that every case is looked at individually as routinely supplying a quote for evidence (or a short one or
two sentence response if creating and linking a short video clip is unreasonable) to explain what in-game behaviour was unacceptable would easily put to rest the issue that has been present since launch. I would appreciate some more information on your internal
practices should such knowledge be available to the public but I won't hold my breath. Instead if there is a representative present then I would like you to answer on how to
reasonably appeal to a blank ticket without either the date
of the incident in question or the direct evidence provided to do so. Failure to do so will have me believe that it is yet another bot
present rather than an individual seeking to help me understand why the system seems contradictory in this manner. For the most part I have loved being a part of this community for the past almost decade but recently I have found myself thinking that I
would be better off saving up and building a PC instead of spending an annual fee to a system with no accountability where genuinely concerned users are waved off to a link to the wrong section or one that will never be properly replied to.

:)

 

BBC Watchdog Feature: Xbox Console Bans

the enforcement team are RETARDED you should at least have evidence of suspension / ban

 

Suspension

[quote user="OrbitalMantis"]

Date of suspension was: 6 / 17 / 2014

[/quote]

Considering that date is in the future, it sounds like you were given a two-week ban for something and that this is actually the end date of your suspension. However, for more details follow the link provided by Outsider and make a thread there.

If it is a two-week ban, you will be able to sign in again by that date, 17th June.

 

You can log in on this page and find that information: https://enforcement.xbox.com/Enforcement/ShowEnforcements

Enforcement is a different team, but this page explains their process more:
http://xbx.lv/1oJUuz9

Check out this section for a rundown of enforcement actions and what they mean for you http://enforcement.xbox.com/home/staysafe#topic0

https://enforcement.xbox.com/home/codeofconduct

 

It's a shame that all I recieved was a canned response of links rather than an actual reply by a person but I do appreciate the appropiate link given about your procedures.

 

Hey Krystal Caroso,

We're unable to assist with Enforcement related inquiries, including Reputation, here on the Xbox Support forums. The primary place for further information will be our Xbox Enforcement page while signed-in. You also have the option to check in with our phone
or chat support team through our Contact Us page to inquire if there is an enforcement action and for how long. They can't assist with enforcement actions, however they should be able to let you know if there are other actions on your account. This is pretty
much the extent of what I can help with this issue.