Make a payment

Discus and support Make a payment in XBoX Games and Apps to solve the problem; hi can i ask its saying my profile is blocked 65b740bf-0cbf-4a09-b0b9-50b32efa40a9 Discussion in 'XBoX Games and Apps' started by free333uk, Mar 24, 2023.

  1. free333uk
    free333uk Guest

    Make a payment


    hi can i ask its saying my profile is blocked

    :)
     
    free333uk, Mar 24, 2023
    #1
  2. Omar_0001 Win User

    Unable to make payment?

    Ah, I've had this exact problem a long time ago. I couldn't add any payment option... I had a small chat with Daniel from the support, I gave him the info he needs, and he said it can be escalated to the Advocacy team and get it fixed in 2-5 days. In about
    3 days, my account was updated, and everything worked fine, after I've had this trouble for a long time. Try chatting with the Xbox Support, and see if they can help you with this issue.
  3. FingerToTheSky Win User

    Unable to make payment?

    I should add that I was able to make purchases a week or two prior to this.
  4. Mister Cazador Win User

    making a card payment

    Hi there bob ross52, thanks for reaching out.

    For a billing issue of this nature, we recommend you reach out to
    Chat or Phone support     as they'll be able to take a closer look into your account and help to explore your options.
  5. Aaron_C. Win User

    Unable to make payment?

    I have almost this same issue. Try buying the game you want from your console. I've noticed you can't buy anything from the marketplace online because you can't use your Live account balance there, but you can use it if you shop through the Games tab on
    your dashboard.
  6. Smwutches Win User

    can't make a payment with anything

    For billing issues you'll want to contact support directly. http://support.xbox.com/contact-us
Thema:

Make a payment

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