main account associated with a defunct email

My main account (paran0idandro1d) is associated with a defunct email, my current email is associated with a MS account i never used ()!? need to asssociate main account with current email so i can d/l my profile as it keeps signing me out

:)

 

Account email defunct

This is an account issue that you would need to contact phone support for
http://support.xbox.com/en-US/contact-us

or 1-800-469-9269

 

Account email defunct

I've been trying to register my Xbox Live profile on my new Xbox One so I can play on it. To do that, I need the email associated with the account and the password. I have both, but the email address itself is defunct. I got rid of it and moved to the next
one. I would change emails on my account to the new one, but to do that I need to enter the login information for the old one. When I do, it says the information is invalid, because the account doesn't exist anymore.

I tried to fill out the form to verify the information, but all the things it asked of me were filled out over 6 years ago and I don't remember any of them. I don't know what my favorite childhood book in 2009 was. And even if I passed the check, all it
would do is give me the password for the account/reset the password, but that is useless since the account now doesn't exist in the first place.

What do I do?

Also, I tried to do the live chat thing with support, but it wouldn't let me because it didn't have my first and last name. Yet I couldn't even fill out the fields to enter them, they were locked. It's like telling me to get up and then punching me down
again. Telling me to open a locked door.

 

Hi there.

What you need to do is change the email of the secondary account (homedeer192) which will free up the email for use on your main account. To help you do so click

here.

 

[quote user="HomeDeer192"]My main account (paran0idandro1d) is associated with a defunct email,[/quote]

If the defunct email is from a third party service (e.g. Gmail, Yahoo, or anything else besides Live.com, Hotmail.com or Outlook.com), then the Live Service created a Microsoft Account with an username that looks like your defunct email, however has nothing
to do with the email itself.

You should still be able to sign into your Microsoft account that looks like your defunct email, if you know the password for the Microsoft Account (which can be different than the password you used on the defunct email).

In order to use "paran0idandro1d" on the email that is used for "homedeer192", you need to do several steps:

Create a new email address at
https://www.outlook.com and choose something you don't want to use. Like for example "dontNeedThatAnymore@ outlook.com" or something like that.

Then using the instructions from
the link from above, use your Xbox 360 to move the homedeer Gamertag to the "dontNeedThatAnymore" Microsoft Account Email.

For security reasons and to slow down account thieves, the email that was associated with homedeer can't be used for 30 days to hold another Gamertag.

Just wait 30 days, then sign in with the paran0idandro1d gamertag on your 360, and move the paran0idandro1d Gamertag over to the now freed ex-homedeer Microsoft Account email with the same instructions.