Mahjong on Surface Pro 3 stops responding to taps during game

Discus and support Mahjong on Surface Pro 3 stops responding to taps during game in XBoX Games and Apps to solve the problem; I've been trying to play MS Mahjong on my Surface Pro 3. But for some reason, at random times the game will stop responding to taps with the stylus.... Discussion in 'XBoX Games and Apps' started by Ignus Fast, Sep 12, 2014.

  1. Ignus Fast
    Ignus Fast Guest

    Mahjong on Surface Pro 3 stops responding to taps during game


    I've been trying to play MS Mahjong on my Surface Pro 3. But for some reason, at random times the game will stop responding to taps with the stylus. The Undo buttons work - I just can't tap on any tiles. I can tap on the arrow to return to the menu, and
    re-entering the game makes it responsive again. At least until the issue re-occurs.

    I've played other games with the stylus without issue, including MS Solitaire. Do you have any suggestions?

    :)
     
    Ignus Fast, Sep 12, 2014
    #1
  2. nattles
    nattles Guest
    MineSweeper: Can't Sign-In

    I'm also having this problem on Surface pro 4 for Mahjong and Sudoku. Just downloaded and tried minesweeper and it's doing it there too. I actually have no problems playing these games on my old Surface pro 1 (with windows 10 installed on it too). The only
    game that works on surface pro 4 is Microsoft Solitaire Collection.
     
    nattles, Sep 12, 2014
    #2
  3. Mahjong Journey G5 not showing gaming history.

    I have a new Surface Pro 3 and the Mahjong Journey G5 game doesn't load my game history or namertag. I have to start over. I'm logged into Xbox and Microsoft. My Sudoku and Xbox Live Mahjong games loaded my history and signs me in.
     
    Lisa Akita Cannon, Sep 12, 2014
    #3
  4. Ignus Fast
    Ignus Fast Guest

    Mahjong on Surface Pro 3 stops responding to taps during game

    Actually, it happens with the Typecover mouse as well. And it doesn't happen in Solitaire or any other app I use; just Mahjong.
     
    Ignus Fast, Sep 15, 2014
    #4
  5. Coreysito
    Coreysito Guest
    Hello IgnusFast,

    We are aware of some strange thing's going on since the last update and we are working to get them ironed out and fixed as soon as possible. We are sorry for the inconvenience.
     
    Coreysito, Sep 16, 2014
    #5
  6. Ignus Fast
    Ignus Fast Guest
    No worries, just hoping for an update. Game is basically unplayable without constantly flipping in and out of the menu.
     
    Ignus Fast, Sep 29, 2014
    #6
  7. I'm stilling having problems with 4 games: Taptiles, Microsoft Solitaire, Microsoft Mahjong, and Wordament. Each morning I have to uninstall and reinstall each game to get it working. I'm running Windows 8.1 after upgrading from Win 8. I had the problem
    with Win 8 as well.

    For some weird reason, each night when I completely turn off my computer, the next morning the games will load but then shut down and sends me back to the Start page. So, I have to uninstall & reinstall each game. Then they work fine. I'm totally perplexed
    as to why a shut down of my computer would cause this. This problem has been going on for so long now, and it's still causing a lot a lot of people to have problems with them. Will there ever be a fix?
     
    BernadetteMcKee, Nov 1, 2018
    #7
  8. Ignus Fast Win User

    Mahjong on Surface Pro 3 stops responding to taps during game

    Actually, it happens with the Typecover mouse as well. And it doesn't happen in Solitaire or any other app I use; just Mahjong.
  9. BernadetteMcKee Win User

    Mahjong on Surface Pro 3 stops responding to taps during game

    I'm stilling having problems with 4 games: Taptiles, Microsoft Solitaire, Microsoft Mahjong, and Wordament. Each morning I have to uninstall and reinstall each game to get it working. I'm running Windows 8.1 after upgrading from Win 8. I had the problem
    with Win 8 as well.

    For some weird reason, each night when I completely turn off my computer, the next morning the games will load but then shut down and sends me back to the Start page. So, I have to uninstall & reinstall each game. Then they work fine. I'm totally perplexed
    as to why a shut down of my computer would cause this. This problem has been going on for so long now, and it's still causing a lot a lot of people to have problems with them. Will there ever be a fix?
  10. Ignus Fast Win User

    Mahjong on Surface Pro 3 stops responding to taps during game

    No worries, just hoping for an update. Game is basically unplayable without constantly flipping in and out of the menu.
  11. Coreysito Win User

    Mahjong on Surface Pro 3 stops responding to taps during game

    Hello IgnusFast,

    We are aware of some strange thing's going on since the last update and we are working to get them ironed out and fixed as soon as possible. We are sorry for the inconvenience.
  12. nattles Win User

    MineSweeper: Can't Sign-In

    I'm also having this problem on Surface pro 4 for Mahjong and Sudoku. Just downloaded and tried minesweeper and it's doing it there too. I actually have no problems playing these games on my old Surface pro 1 (with windows 10 installed on it too). The only
    game that works on surface pro 4 is Microsoft Solitaire Collection.
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Mahjong on Surface Pro 3 stops responding to taps during game

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