Mahjong is very slow

Discus and support Mahjong is very slow in XBoX Games and Apps to solve the problem; Every time I try to play this game the pieces are very slow and I can't fix it! Does anyone can help me? Thank you! d1ed76c3-e1dd-4ab9-92c5-d8806e4b5a49 Discussion in 'XBoX Games and Apps' started by GenevHeinstein, May 9, 2017.

  1. Mahjong is very slow


    Every time I try to play this game the pieces are very slow and I can't fix it! Does anyone can help me? Thank you!

    :)
     
    GenevHeinstein, May 9, 2017
    #1
  2. Why is this so slow?

    In the past 3 days solitaire and mahjong have been very slow to load. All other internet activity's are at normal speed.
     
    PlayfulSpice1, May 9, 2017
    #2
  3. Downloading is very slow

    I'm clocking a straight 40mbp hard wired direct from the router and I've been sat for 1 hour so far for the Fifa demo.. It's ridiculous. Can't wait to start the destiny update that will take a few days
     
    T5mith Xrated, May 9, 2017
    #3
  4. Mahjong is very slow

    Hey there GenevHeinstein,

    Can you elaborate a bit for us? Does the game seem like it's slow in general or something in specific? What type of device are you using to play on and have you try to uninstall and reinstall the game yet?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, May 10, 2017
    #4
  5. Hey there Mister Mascot! Thanks to answered me! So, this happen when I play, in normal mode and when I play the challenges. The pieces are very slow. I uninstalled and reinstalled once, but didn't resolve. I play using my pc.
     
    GenevHeinstein, May 13, 2017
    #5
  6. Ah, sorry to hear about the issues you're having. Does it happen in other Microsoft Casual Games as well? Please try the troubleshooting steps on this page HERE and
    let us know if it helps.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, May 15, 2017
    #6
  7. No, i just play Mahjong. I will try it and send a message telling if it helps or not! Thank you! ^^
     
    GenevHeinstein, May 16, 2017
    #7
  8. Mahjong is very slow

    I didn't find any help in this troubleshooting! When I had Windows 8.1, I remember that was an option to control the speed of the pieces. In Windows 10 I don't see this option. I uninstalled the game of my pc! =/
     
    GenevHeinstein, May 16, 2017
    #8
  9. Bummer, sorry to hear it. The Microsoft Casual Games team actually just came out with a new website that has a link to chat with a representative about more complex technical issues on the main page

    HERE
    .

    You'll also have the opportunity to interact with other players in the community if you'd like. It's best to check out their page for more details and chat with an agent within the Microsoft Casual Games, who may have some more troubleshooting options to
    try.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Nov 2, 2018
    #9
  10. GenevHeinstein Win User

    Mahjong is very slow

    Hey there Mister Mascot! Thanks to answered me! So, this happen when I play, in normal mode and when I play the challenges. The pieces are very slow. I uninstalled and reinstalled once, but didn't resolve. I play using my pc.

    Ah, sorry to hear about the issues you're having. Does it happen in other Microsoft Casual Games as well? Please try the troubleshooting steps on this page HERE and
    let us know if it helps.

    _______________________________________________________

    Mister Mascot

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.

    No, i just play Mahjong. I will try it and send a message telling if it helps or not! Thank you! ^^
    I didn't find any help in this troubleshooting! When I had Windows 8.1, I remember that was an option to control the speed of the pieces. In Windows 10 I don't see this option. I uninstalled the game of my pc! =/
  11. Mister Mascot Win User

    Mahjong is very slow

    Hey there ! Thanks to answered me! So, this happen when I play, in normal mode and when I play the challenges. The pieces are very slow. I uninstalled and reinstalled once, but didn't resolve. I play using my pc.
    Ah, sorry to hear about the issues you're having. Does it happen in other Microsoft Casual Games as well? Please try the troubleshooting steps on this page HERE and
    let us know if it helps.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  12. GenevHeinstein Win User

    Mahjong is very slow

    Hey there Mister Mascot! Thanks to answered me! So, this happen when I play, in normal mode and when I play the challenges. The pieces are very slow. I uninstalled and reinstalled once, but didn't resolve. I play using my pc.
  13. Mister Mascot Win User

    Mahjong is very slow

    Hey there GenevHeinstein,

    Can you elaborate a bit for us? Does the game seem like it's slow in general or something in specific? What type of device are you using to play on and have you try to uninstall and reinstall the game yet?

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  14. Mister Mascot Win User

    Mahjong is very slow

    I didn't find any help in this troubleshooting! When I had Windows 8.1, I remember that was an option to control the speed of the pieces. In Windows 10 I don't see this option. I uninstalled the game of my pc! =/
    Bummer, sorry to hear it. The Microsoft Casual Games team actually just came out with a new website that has a link to chat with a representative about more complex technical issues on the main page

    HERE
    .

    You'll also have the opportunity to interact with other players in the community if you'd like. It's best to check out their page for more details and chat with an agent within the Microsoft Casual Games, who may have some more troubleshooting options to
    try.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
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Mahjong is very slow

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