Mah Jong daily challenge screen freeze?

i'm using my DELL Inspiron laptop. I could not find anywhere to try and fix the problem myself. Ann

Hello Annifor, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I’m sorry to hear you’re having some trouble when trying to play the daily Mahjong challenger. I can provide some troubleshooting steps before proceeding to report the inconvenience to the game developer.

However, before that, I would like to ask:
What platform are you using to play the game?
What procedures you tried to fix this prior to your post creation?

Thanks for the additional information, AnniFor. Please try the following possible solutions:

A. Open PC Settings > go to Installed Apps, or just Apps > Once you find the Mahjong app, go to advanced settings by clicking the vertical dots next to the app name > click now on Repair and Reset.

Open the game and verify if the inconvenience has been solved.

B. Please delete the app and install it by using the Microsoft store.

Same issue for... Solitaire, Mah-jong, Sudoku. Started happening a few days ago. Ads freeze and don't allow me to play the daily challenges. Getting rid of my surface, and replacing with an android tablet..... tired of Microsoft BS.

I haven't been able to play solitaire and mah-jong daily challenges for over a week now. What's up here?