Made a purchase, didn't recieve content.

Discus and support Made a purchase, didn't recieve content. in XBoX Games and Apps to solve the problem; I bought 10 dollars worth of apex coins and didn't receive them. I contacted EA Support for help and they told me to wait 24 hours for Microsoft to... Discussion in 'XBoX Games and Apps' started by DeviyonDeaner, Apr 4, 2021.

  1. DeviyonDeaner
    DeviyonDeaner Guest

    Made a purchase, didn't recieve content.


    I bought 10 dollars worth of apex coins and didn't receive them. I contacted EA Support for help and they told me to wait 24 hours for Microsoft to confirm the purchase or something similar to that. 32 hours later I contact them again and this time I was told I needed proof of purchase, but when I go look in my purchase history nothing shows that I made the purchase, but I'm missing 10 dollars out of my debit card. Microsoft, where is my money, and when will I get my content that I rightfully own? Its been two days now and I have yet to receive anything, but my money is gone.

    :)
     
    DeviyonDeaner, Apr 4, 2021
    #1
  2. scotty2591 Win User

    Accidentally deleted pre order codes on xbox dashboard and cant retrieve

    It was the final fantasy xv digital deluxe edition.. It still says ive purchased and installed the contents on the store apart from the season pass.. Im just worried incase anything happens where i cant recieve the purchases i made

    Thanks
  3. LucasQuinello Win User

    Made a purchase and didn't receive the product

    Hello dear Gamer, it's a pleasure to help you today.

    My name is Lucas O

    I am a gamer and expert on the XBOX platform.

    I'm sorry for the inconvenience this situation is causing you.

    Welcome to the community.

    I hope I can help you in the best way.

    To refund go to the link below:

    https://support.xbox.com/help/subscriptions-bil...

    After that you can purchase it again!
  4. llRaider77ll Win User

    Resident Evil Revelations Pre-Order DLC(XBOX 360)

    My preorder was made by Amazon and i recieved a mail that explains how to unlock the content at residentevil.net as present code. It's an option in the meues when you are a registered user at this site.
  5. PsychoticBreak8 Win User

    Eso plus bonus

    i didn't recieve my crowns either. i purchased extra crowns and got them, but not the 1500 for plus
  6. Mister Beep Win User

    Another "didn't recieve my mixpot content" -post

    We were able to determine that you have received the MixPot Rewards that you did not already own. This content is automatically applied to the account you watched TGA with, and some of the content is
    fully unlocked within its respective game. Check your 'Ready to install' list for the following content:



    • Goat Simulator
    • Warframe Prestige Pack DLC
    • Halo Wars 2 Kinsano leader
    • Forza Motorsport 7 E3 Driver Suit



    Let us know if you are able to find that content!
Thema:

Made a purchase, didn't recieve content.

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