Made a purchase, but rewards hasn't moved

Discus and support Made a purchase, but rewards hasn't moved in XBoX Rewards & Social to solve the problem; Hi just made a purchase for xenoverse 2 thinking I can get the anime rewards missions points added, but the gauge hasn't moved. I might have missed the... Discussion in 'XBoX Rewards & Social' started by I Iz Achilles, Mar 6, 2017.

  1. Made a purchase, but rewards hasn't moved


    Hi just made a purchase for xenoverse 2 thinking I can get the anime rewards missions points added, but the gauge hasn't moved. I might have missed the window for this by a an hr or 2 but the anime week was still going on. If the promotion window passed
    that's fine, but should the other mission "Make a purchase, earn rewards" kick in?

    :)
     
    I Iz Achilles, Mar 6, 2017
    #1
  2. MajorIris
    MajorIris Guest
    Rewards Not Posting..

    I noticed my xbox live rewards hasn't updated, made a few purchases, and not received any credit back or anything.

    Thanks!
     
    MajorIris, Mar 6, 2017
    #2
  3. MajorIris
    MajorIris Guest
    Rewards not being added...

    I noticed my xbox live rewards hasn't updated, made a few purchases, and not received any credit back or anything.

    Thanks!
     
    MajorIris, Mar 6, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Made a purchase, but rewards hasn't moved

    Hello I Iz Achilles,

    In order to be eligible for the anime hour, that purchase must have been made before the end of March 6th. Keep in mind that as stated in our FAQ for that offer, we go by the UTC time zone, so if you just made your purchase it was not within the offer period.

    The Make a purchase, earn Rewards offer requires you to make your first purchase using your Microsoft Account as the payment method. If you made this purchase using your Microsoft Account, it will complete the offer. Please note however, that It takes us
    up to 96 hours to receive new purchase information.
     
    XBLRewards8, Mar 7, 2017
    #4
  5. XBLRewards8 Win User

    Made a purchase, but rewards hasn't moved

    Hello I Iz Achilles,

    In order to be eligible for the anime hour, that purchase must have been made before the end of March 6th. Keep in mind that as stated in our FAQ for that offer, we go by the UTC time zone, so if you just made your purchase it was not within the offer period.

    The Make a purchase, earn Rewards offer requires you to make your first purchase using your Microsoft Account as the payment method. If you made this purchase using your Microsoft Account, it will complete the offer. Please note however, that It takes us
    up to 96 hours to receive new purchase information.
  6. XBLRewards8 Win User

    not getting credit for one game I think its For Honor

    Hello Deaven4,

    We can only Reward purchases made while being a Rewards member. Since your purchase of For Honor was made outside the Rewards program, we cannot Reward that purchase.
  7. Crookztar80 Win User

    Not being awarded credits for july

    Once rebates are given, they are shown with the last date of the month they are for. They are never actually given on that date though.
    Yes, exactly, my pending credits hasn't changed since showing my pending rebate credits for June. The only credits showing as pending are from June's purchases, which I haven't yet received because I haven't hit 5000 yet. By now,
    my rebate for the purchases I made in early July should be at least showing as pending, surely? It even says on the rewards page that "it takes 96 hours" for pending rewards to change. The purchases I made in July would put me well over the 5000 needed to
    trigger a deposit, so I am sure my pending credits hasn't changed to reflect July's purchases.
  8. Smwutches Win User

    buying games

    That game hasn't been made available for purchase through the marketplace. Not all games are made available to purchase.
  9. XBLRewards8 Win User

    Rewards

    Hello Leafaniac,

    Unfortunately, we can only Reward purchases made while being a Rewards member. Any purchases made before being a Rewards Member are not eligible for Rewards.
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Made a purchase, but rewards hasn't moved

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