madden not letting me play

it only lets me play team play ea is crappy(ahhaha doesnt let you curse) but on a serious note im never buyin madden again because of this

Hi!

Be sure to use the same account used to purchase the game. If it's correct, try to clear the console cache by holding down the power button for 10 secs and try again. If it doesn't work, try to delete your profile from the console and re-download it again.

Try a power cycle.

You can do this by holding down the power button on your console for 10 seconds.

Retry afterwards.

We need more information:

Which particular console is it?

What message does it come up with and/or error code?

Are you using wired or Wi-Fi? Have you tried the opposite of whichever you usually use?

Is this the only game it happens with or does it happen with others?

Depends on what your doing. I tried playing Madden 15 on my xbox one while my kids were playing minecraft on the 360 and no dice. I could play as long as I didn't sign in. It won't let me play Madden Ultimate Team unless I do sign in so....