madden hall of fame add ons

my order number is 5810309673, my gamertag is .

I recently purchased madden nfl 19 hall of fame edition and haven't received the add ons, please can you look into this matter and get back to me with them as soon as possible please.

:)

 

I don’t have my pre order or hall of fame content for madden 19

I have not gotten my madden 19 hall of fame add on packs for mut and all of my friends have theirs

 

not getting the all of the hall of fame madden 19

I have the hall of fame madden 19 on my xbox but never got the items that come with it. what should i do?

 

For biling issues you should contact xbox official support by chat or phone here: Contact Us | Xbox Support

 

I was told to put a post on here by xbox live chat.

 

Sigh...... What customers hate is feeling like being a ball to be kicked to here and there. I am sorry to say to this customer that you will not be getting any direct feedback from Microsoft and Xbox staff (for they are technically useless). Hopefully the
ambassadors here can provide you a direct link to solve your problem soon.