Madden 23

Hello, the estimated response time for a support request is usually 48 hours or less

In the meantime you can try creating a post in the EA forums
https://answers.ea.com/t5/Madden-NFL-23/ct-p/ma...

Madden cash not showing up

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Markus

Additional information is needed, Please answer the following questions to assist you properly:

Are you experiencing this problem on Xbox, right?
If yes, what console do you have?
If you try a different network in your Xbox the issue persist or not?
Also, please tell me what's saying next to / below NAT type inside Xbox settings > general > network config

And, tell me briefly what did you tried so far to fix this problem
In that way I can advise you different things or how to proceed

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this KCMOCHIEFS

Please answer the following questions to assist you properly:
Is this happening on Xbox, right?
If that's the case. What model do you have?
Is this happening only with this game or if you try another the issue persists?
And which troubleshooting steps you have done so far to fix this problem, in that way I can advise you different things or how to proceed

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this KC.

Are you referring to the pre-order bonus or what content is the one that you're looking for?

Also, where are you experiencing this problem?
On Xbox One or Xbox Series X/S consoles?