Madden 23 will not Load

Discus and support Madden 23 will not Load in XBoX Games and Apps to solve the problem; I just purchased madden 23 Digital Edition last night downloaded it and played it. Today it is saying I don’t own the game. What can I do?... Discussion in 'XBoX Games and Apps' started by Mark Taylor5, Mar 10, 2023.

  1. Mark Taylor5
    Mark Taylor5 Guest

    Madden 23 will not Load


    I just purchased madden 23 Digital Edition last night downloaded it and played it. Today it is saying I don’t own the game. What can I do?

    :)
     
    Mark Taylor5, Mar 10, 2023
    #1
  2. Francia J. Win User

    Madden 23 will not Load

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    First, please sign in to https://account.microsoft.com/billing/orders, and make sure that it is showing from there as "completed". Once confirmed remove and re-add your account.

    "REMOVE ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select System > Settings > Account > Remove accounts. ​​​

    3. Select the account that you want to remove, and then select Remove to confirm. ​​​

    4. When you're finished, select Close. ​​​

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    ​​​

    ADD ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

    3. Enter the Email address and the password.​​​

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

    If it's still not showing up but you have confirmed it as "completed" on your end, this issue may be related to the current Xbox Live Service alert.

    For more information and for you to track down the outage please check this link: https://support.xbox.com/xbox-live-status

    [​IMG]
  3. WattyNuela Win User

    Madden 23 for Xbox Crash in middle of game

  4. wilmad01 Win User

    Madden 23

    Madden cash not showing up
  5. JosefLBohorquez Win User

    Madden 23

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Markus

    Additional information is needed, Please answer the following questions to assist you properly:

    Are you experiencing this problem on Xbox, right?
    If yes, what console do you have?
    If you try a different network in your Xbox the issue persist or not?
    Also, please tell me what's saying next to / below NAT type inside Xbox settings > general > network config

    And, tell me briefly what did you tried so far to fix this problem
    In that way I can advise you different things or how to proceed
  6. JosefLBohorquez Win User

    Madden 23

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this KCMOCHIEFS

    Please answer the following questions to assist you properly:
    Is this happening on Xbox, right?
    If that's the case. What model do you have?
    Is this happening only with this game or if you try another the issue persists?
    And which troubleshooting steps you have done so far to fix this problem, in that way I can advise you different things or how to proceed
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Madden 23 will not Load

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