Madden 22 trouble

Hi BrianDiBo, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Please try to install the disc game offline by following the steps below:

Take your console offline, and then power cycle the console. After you successfully install the game, go online and let the update download.

Step 1: Use your console offline

1. Press the Xbox button to open the guide.

2. Select Profile & system > Settings > General > Network settings.

3. Select Go offline.

Step 2: Eject the game disc and power cycle the console

1. Eject the game disc.

2. Press and hold the Xbox button to open the Power Center.

3. Select Restart console.

4. Select Restart.

Step 3: Install the game

After the console restarts, insert the disc. Follow the steps to install the game.

Step 4: Go online and let the game update install

1. Press the Xbox button to open the guide.

2. Select Profile & system > Settings > General > Network settings.

3. Select Go online.

Hello Kip. My name is Jose.

There are two possible reasons why you can't play Madden 22 on your Xbox One S, even if you have the disc.

The first possibility is that your copy of Madden 22 is a digital version of the game that was included with your Xbox Game Pass subscription. In this case, you may have canceled your Game Pass subscription and now need to resubscribe in order to play the game.

The second possibility is that your copy of Madden 22 is a physical version of the game that does not require an Xbox Game Pass subscription to play. In this case, there may be a problem with the disc or your console.

To check if your copy of Madden 22 is a digital or physical version of the game, you can follow these steps:

Insert the Madden 22 disc into your Xbox One S.

Press the Xbox button on your controller to open the guide.

Select Profile & system > Settings > General > Storage.

In the game list, look for Madden 22.

If the game is listed as "Madden 22 (Game Pass)" then it is a digital version of the game that requires an Xbox Game Pass subscription to play. If the game is listed as "Madden 22," then it is a physical version of the game that does not require an Xbox Game Pass subscription to play.

If you have verified that your copy of Madden 22 is a physical version of the game and you still can't play, then there may be an issue with the disc.

Clean the disc with a soft cloth.

Try playing the game on another console.

I hope this information is helpful to you.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey keithjames5, how are you today? Hope you're well.

Can you give more details about the issue?

The game is disc-based? Is it the Next-Gen version or One version?

No, you need to get the Xbox One, and not the series version as they are incompatible. They are seperate purchases and downloads. They are compatible int that you can play one version against another online. . If you are installing from disc it should choose Xbox One automatically.

Hi Zion, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

The Xbox Series X|S versions of any game are not compatible with Xbox One consoles. Some of the Xbox One versions of the games are compatible with any Xbox Series X|S console through the backward compatibility feature you may have seen the said information online.