Madden 16 promo missed because of getting kicked off of Xbox live

ConcernedChain8 · May 3, 2016

I was able to play the madden during the weekend, but I when I wanted to play again on sunday, I was unable to which is why I am kind of mad because it kicked me off of my account. I could not log on to the xbox for the rest of that night and I tried
fixing the problem monday, but was unsuccessful, and I did not get another opportunity to until tonight and that is when I contacted customer service to fix it tonight, and this is where I learned that the promotion was over and the price went back to the
60 dollars.

:)

VertebralArc02 · May 3, 2016

Getting kicked off Madden

Getting kicked off Madden my last 3 games at 2:40 left in the 4th quarter, what's going on?

ZyNLeX · May 3, 2016

Getting kicked off of Live

It also depends on how well your router performs UPnP. Each Xbox One uses the same ports to communicate to the router which in turns talks to Xbox LIVE. Some routers I've used don't dynamically update the UPnP table as well as they should.

I experienced the same issue you had and it was due to my other Xbox One being turned on first, thus reserving the ports via UPnP and allowing itself to have an open NAT. I then turn on my second Xbox One and I had a moderate, or sometimes strict NAT due
to the required ports being reserved for the first Xbox One.

I'm not saying this is the issue you have, but if other troubleshooting steps fail, reset the router and then turn on your Xbox One first (meaning the other Xbox One is unplugged completely), and test functionality. If the issue no longer appears, then that's
probably the fault and you will have to manually forward the ports via the router which you might not have any control since it's provided by Charter. Of course if the ports are forwarded to your Xbox One, then your brother will probably experience the same
issue you are now.

Hordie · May 4, 2016

Hi ConcernedChain8,

Unfortunately that was a timed promotion that's since expired. If you do not wish to pay the full price for the game, I would suggest signing up for EA Access, or checking prices at other retail locations.

Hordie

Hi ConcernedChain8,

Unfortunately that was a timed promotion that's since expired. If you do not wish to pay the full price for the game, I would suggest signing up for EA Access, or checking prices at other retail locations.

stevemccoy

Will there be something for the madden mut players that are missing out on the limited time super bowl promo. This is a one time event we are losing out on.

MRC EM

Minor update - my xbox one will not play my Madden 15 either - so now my original disc of Madden 16 gets an (0x80820002) error message while my brand new copy of Madden 16 gets the same message and now the previous version of the game (Madden 15) will not
work while all my other games' discs (MGS5, Fallout 4, ect.) work fine - my xbox officially does not want me to play Madden. I will hesitate to purchase any other future releases of this title because of this odd phenomenon

Smwutches

Once a sale ends, it is no longer possible to get a game for that price unless it goes on sale again. There should be another big sale around Christmas, but whether or not Madden is on there, I couldn't say. You'll want to keep an eye on majornelson.com
for sale announcements.

Real CorkLanger

Seems to be that it will be the same game, just better graphics and separate online servers of course.

Also, appears that you can get the xbox one version for $10 upgrade if you trade in your 360 version in some stores in the US, might be in Canada too?

ie.ign.com/.../madden-nfl-25-kicks-off-xbox-one-10-upgrade-program

Madden 16 promo missed because of getting kicked off of Xbox live