machine not working after full factory reset

HumungousWolf · Sep 21, 2019

Recently got message that game saving was as issue. Did the 'clear local' games bs, but machine is freezing, it goes to black screen, controllers become unresponsive, and no issue resolved. After full factory reset, reloaded first game and it gave me
the same message 'game taking too long to load', try again. Tried a thousand times and I'm about done.

:)

M3tal Daz3

Are you using the games installed in portable hard drive or directly in your console?

HumungousWolf

I factory reset the machine. Loaded Fifa19 and that's it. Game loaded once, froze and not able to load again. Machine constantly freezing. I get error message 'game took too long to load' before it crashes.

XBF Brad A

Hi Wolf,

Thanks for the update on the issue. What Xbox do you own? Are you on a wireless or wired connection? Please provide a little more information for us to better assist you. You could try an

offline update, there may be an issue while it resetting over the internet.

Thanks,

Brad

AdamBradley2

This worked great after a full factory reset, which assigned the "insider machine" to the account you attach when resetting the machine.

Unfortunate to have to wipe everything to unenroll, but I guess it's better than nothing.

Thank for your help.

Mattooine

Hey ! I would suggest trying a
factory reset of the console to see if that can help resolve these issues. We suggest starting with the "Keep my Games & Apps" option first before trying a full factory reset. Give that a shot and let us know how it goes!

Hi, I tried the factory reset, first keeping games and apps, and then wiping the entire machine, and neither solution worked.

machine not working after full factory reset