Lower Resolution than Should Be on TV

Discus and support Lower Resolution than Should Be on TV in XBoX on Consoles to solve the problem; Ever since I bought my Sony XBR65X900E, occasionally I'll turn on my Xbox One X and the screen will be smaller than the TV. If I look into the... Discussion in 'XBoX on Consoles' started by oNeEye Xx, Jun 27, 2020.

  1. oNeEye Xx
    oNeEye Xx Guest

    Lower Resolution than Should Be on TV


    Ever since I bought my Sony XBR65X900E, occasionally I'll turn on my Xbox One X and the screen will be smaller than the TV. If I look into the settings, it's because the max resolution isn't high at all. If I hard reboot my Xbox, it boots back up with the
    proper resolution.

    This honestly happens once a day and has grown tiresome.

    I switched out my HDMI cable, which was older, for a newer one. Now if I run into the issue, the screen isn't as small as it used to be but still doesn't fit the screen.

    One thing to note is I use a receiver to route everything, i.e. the TV and the Xbox both are plugged into the receiver.

    Any help?

    :)
     
    oNeEye Xx, Jun 27, 2020
    #1
    1 person likes this.
  2. DarkUnicycle Win User

    Lower Resolution than Should Be on TV

    Hello oNeEye Xx,

    Thanks for reaching out, just to go ahead and double check to make sure everything is in order. In order to change the resolution settings within the Xbox. You'd want to head to our Settings and look for TV & Display options. Make sure that it isn't set
    to Automatic as the receiver may be telling the Xbox a smaller resolution that what the Display actually is.

    I'll post a link below showing how to change those settings to make sure everything is in order.

    Xbox Resolution Settings : https://support.xbox.com/help/hardware-network/display-sound/change-tv-display-resolution
  3. oNeEye Xx Win User

    Lower Resolution than Should Be on TV

    I had tried all of your suggestions before I even posted this, so was aware it wouldn't work. However, I think I might have fixed it over the weekend on my own.

    I noticed all of my receiver's zones were being turned on automatically, most of the time, whenever I turned on the receiver. I also noticed sometimes the zones were turned off when the receiver was turned off and other times they were not. I didn't think
    this was related to the resolution issue but wanted to stop the zones from automatically turning on because I don't use them anymore. I had to go into my receiver's party settings and enable these zones (I believe this tells the receiver that I am going to
    take control over them so it doesn't need to automatically turn them on).

    Now, every time I turn on the receiver, the zones don't turn on, and guess what also hasn't been happening? The lower resolution on the Xbox.

    So far it's only been a few days in but the low resolution issue was happening every day. I think this might have fixed it. My only guess as to why this helped is that there's a bug with the receiver's 4K output and having zones on. Who knows, maybe the
    zones take too much power to keep enabled and the receiver can't handle 4K encoding at the same time.

    My receiver brand is Yamaha.

    I hope this helps people who run into this issue!
  4. Severe Screamo Win User

    Lower Resolution than Should Be on TV

  5. explosivepie92 Win User

    Lower Resolution than Should Be on TV

    One way to fix the issue would be going to your settings>general>TV&display options>resolution then modify your resolution and one of the options should adjust to your screen
  6. XBF Ezra G Win User

    Conecte mi Xbox a una tele mas chiquita,y al cambiarme a mi tele grande me aparece a los lados un recuadro negro y en medio si se ve[Xbox One has a black box and middle if you see, help]

Thema:

Lower Resolution than Should Be on TV

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