Low Latency. Help would be deeply appreciated

Hey there Xx5treetKiNGxX,

Sorry to hear about the network performance. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?



Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

• Download Speed
• Upload Speed
• Latency
• Packet Loss %
• Wireless Strength (if applicable)
• Modem Manufacturer
• Router Manufacturer (if being used) as well as the model number
• NAT Type

Let's then have you try to do a Network power cycle, to see if it helps.

• Start by powering off and unplugging your Modem, Router (if applicable) and Xbox One console.
  
• After 60 seconds of the devices being powered off, turn on the power to your Modem and then the Router (if applicable).
  
• Wait another 60 seconds for the network equipment to turn on and gain the proper signals from your ISP. Then turn on your Xbox One console.
  

That information will help us determine the next best steps. Thanks!

_______________________________________________________



Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Is your console getting plenty of ventilation? Also is your latency low, this probably would only effect multilayer.

Sorry to say I stopped reading at the save an exit part. Once you pressed the save it save where you currently was. Since you were able to get back into that world previously and it was fine, i would have just shut down my console and restarted it. t could
have been a simple glitch that didn't load the save as it should. Now since its save you cant do anything but work from current save. Sorry this has happened to you. In the future never push the save option if current game play is not right. Or only resave
if it gives you more than one save option.

You have to finish without failing a round on each difficulty

On August 2nd my xbox live account received a 14 day suspension, it has been 14 days 5 hours since the suspension. I am still unable to sign in to my account it still says my account is permanently suspended. it was a permanent suspension for a
first offense of the subject that i was accused of and was overturned to a 14 day suspension.

Hi I'm Caleb,

So unfortunately if you have a permanent ban there is nothing that can be done on forms if you feel you were treated unfairly in terms of the ban. You can submit a case to be reviewed by the enforcement team. But I'm pretty sure that three offences is a
permanent ban I'm sorry but that's just how it is

Best of Luck, Your friend Caleb