low cpu usage and low gpu usage

Thanks, if you go to your laptop BIOS. Are you able to see your graphics card listed there?

May I know If you tried forcing to use the GPU?
Go to Windows Settings > System > Display > Graphics > select “Desktop app” and click on “Browse”
Once there add the .exe files for each game.
After that click on each one > options > select high performance > save
Restart your PC and try again.

By the way, how did you reinstalled windows?
Via settings?

That's nice to hear!

May I know what exactly fixed the issue? Disabling the startup programs or creating a new user?

1.No, the game fully supported my os (Windows 10)

2.From steam or its website

3.Yes previously I can play without no issues

4.Im on Windows 10

5.I tried updating the driver but it's still the same

Note: I tried reinstalling windows but it still happening. It's not just the game lagging it's the entire pc is lagging so hard

Are you able to see your graphics card listed via Task manager > show more details > performance?

Or from here: Go to Windows settings > system > display > advanced display > display adapter properties?

Let me know the results, in any case. Can be a bit odd but try this:

A. Open task manager > select the startup tab > disable all the program listed there temporarily

After that restart your PC and check how it goes

B. Create a new local administrator user in your PC and try from there:

https://support.microsoft.com/en-us/windows/cre...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this STEVE_086

Please answer the following questions to assist you properly:

Is this happening with games from other platforms?
I mean, the issue persists no matter where you downloaded the game?

Was you able to play games without issues previously or is this the first time that you try to play games in your laptop?
Are you on windows 10 or 11?
Also, do you know if your Windows system or any hardware component received an update recently?

And what did you tried so far to fix this?
In that way I can advise you different things or how to proceed