Low bandwidth usage

jim10000-B5E2D2E0-AB47-4FB1-BEC2-4E4B835CE876 · Apr 29, 2016

I have pretty quick fiber optic broadband, however when I am downloading games from Xbox store it takes forever.

Admitedly i am using wireless connection to my router but I am only getting between 5-15 Mbit/s. If I test my connection using my phone wirelessly right next to my Xbox with speedtest app I get 85 Mbit/s using a server 100+ miles away.

Why is my Xbox ones bandwidth utilisation so poor? Surely with so much bandwidth available it should be downloading very quickly.

:)

Dyne790 · Apr 29, 2016

Bandwidth Usage Low Download Speed

Mister Beep,

I was able to get Sunset Overdrive installed fairly quickly. It seems that my download speed goes from either 400 KB/s to around 4 MB/s without any indication that my network statistics have changed.

I am encountering a similar issue now while downloading the Master Chief Collection. I started this morning at 1:00 AM and by checking my bandwidth usage, my download per hour from 1 - 11 AM ranges from 7 GB/hour to 1/GB hour.

Is there a possibility that Xbox Live is throttling my download speed down? I do not notice any change in speed with my other electronic devices.

Thanks for any assistance

Mister Beep · Apr 29, 2016

Bandwidth Usage Low Download Speed

Hey there Dyne790!

Looking at your profile it looks like you have been earning achievements for Sunset Overdrive! Are you currently experiencing this issue? If so let us know so we can help get this sorted!

LordxCrota · May 1, 2016

Try plugging your Xbox into your router as a test to see if it makes it go any faster.

LordxCrota

Try plugging your Xbox into your router as a test to see if it makes it go any faster.

Mister Maka

Heya BlueHawiianMan!

Because this thread is a bit old I'll be closing it but if you have any Xbox support questions that pop up please let us know in a new thread

trojanere

If you are not wired direct to the router then there could be interference on the wifi. Could be network congestion or the router itself. Try a different router or take the Xbox to a friend's and wire it to their router and test the connection. If it fine
then you know it's a problem at home, swap out the router and make sure you are wired.. wireless does tend to be unreliable.

UGS by ExoduS

Hey Mister Beep,

are Microsoft have some issues with the cloud system ?

The German website xboxfront says the low download speed is because of the cloud

Mister Beep

Hey there Dyne790!

For any issues with downloading and installing Halo: Master Chief Collection, try giving it time to download and install. Due to network congestion and very high demand, that would be the reason as to why you are experiencing slower than normal download
speeds. I would try the following to make sure there isn't anything else holding the download back.

Clear persistent storage and power cycle:

Press the menu button on your Xbox One controller and select 'Settings'.
In the Settings menu, select Disc & Blu-ray settings.
From here, select Persistent storage and clear it.
After you clear persistent storage, press and hold the power button on the Xbox One for 10 seconds.
Power on the Xbox One console and resume the game download.

Give those steps a try and let us know if you notice improvement!

Low bandwidth usage