Loud white/static noise from Xbox Elite Controller 3.5mm jack

Discus and support Loud white/static noise from Xbox Elite Controller 3.5mm jack in XBoX on Consoles to solve the problem; I am using Windows 10, the elite controller is connected via the Xbox wireless adapter/ USB cable. The headphones that I am using: audio technica... Discussion in 'XBoX on Consoles' started by Zenyg, Jan 24, 2016.

  1. Zenyg
    Zenyg Guest

    Loud white/static noise from Xbox Elite Controller 3.5mm jack


    I am using Windows 10, the elite controller is connected via the Xbox wireless adapter/ USB cable. The headphones that I am using: audio technica ath-im70, I have also try other headphones, the same problem persists. The problem is as follows, when controller
    is off I plug in headphones, no white/static noise, the noise starts when controller finish connecting with the wireless adapter or via USB cable. Any solutions?

    :)
     
    Zenyg, Jan 24, 2016
    #1
  2. Derksen
    Derksen Guest
    Elite controller low level white noise

    I recently purchased an Xbox one elite controller and noticed that it has a low level white noise hiss through the 3.5mm port to a set of earbuds, even with the headphone volume turned all the way down on the dashboard. My white Xbox one S wireless controller
    does not have the same issue. There is no low level white noise in the white controller through its 3.5mm jack.

    Note, this is NOT the microphone white noise issue that occurs with some headsets.
     
    Derksen, Jan 24, 2016
    #2
  3. CraftyList7
    CraftyList7 Guest
    Elite controller

    So I just recently bought an elite controller and a pair of Astro a 40s. I have been hearing really loud static noise from the headphones when I turn my Xbox on and off. I checked to see if it was my head set and tried it on two of my other controllers.
    There was not static. Was just wondering if it I’m my elite controller.
     
    CraftyList7, Jan 24, 2016
    #3
  4. XBF Amber M Win User

    Xbox Elite Controller no sound

    Hi Zen!

    Thanks for letting us know you're experiencing an issue with your Elite controller. Based on what you've stated about your 3.5mm headphone jack not working, I would like to know if you have done the

    troubleshooting steps for the Elite controller
    from our Xbox support page? Or rather, how you came to the conclusion (what troubleshooting you have done) that the 3.5mm jack has stopped working?

    If you have already done all troubleshooting and are certain that the headphone jack is no longer working, then I recommend

    setting up a repair for your Elite controller
    since the headphone jack is an internal part of the controller body.

    Hope this helps and please let us know if you have any further questions!
  5. nurse bob II Win User

    How best to keep a headset for Xbox One

    I have a pair of Tritton Primers, they are wireless ones, the sound going into the wireless box is from a 3.5mm jack to piggyback Red and White audio cables. Would a m-m 3.5mm jack work?
  6. Obsessive Power Win User

    How to use Xbox Elite Series 2 audio jack while wirelessly connected to Win 10 PC?

    Hi,

    The 3.5mm headphone jack on Xbox One/Series X|S controllers (including Elite controllers) does not work when connected via Bluetooth. It will only work via USB or the official Xbox wireless adaptor.
  7. supjj Win User

    Xbox One controller broken by Windows Anniversary Update

    Same issue for me after Windows Anniversary Update.

    I have found this only happens with the newer Xbox One controllers with the 3.5mm audio jack (both regular 3.5mm standard edition and the brand new white S version)

    Playing Divinity - Original Sin Enhanced Edition had major issues with triggers as well as double inputs as everyone in this thread has talked about.

    I hooked up my old Xbox One controllers without the 3.5mm audio jack and all was fine again.
  8. EggsBoxJuan Win User

    Xbox 360 HD VGA Cable. No Sound

    I think I found the solution. Did the VGA cable come with a smaller cable that you connect the red and white audio cables to which also has a 3.5mm jack on it ? If so connect the red and white cables to this smaller cable and then connect the 3.5MM jack
    to the 3.5mm audio in connector on your TV.
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Loud white/static noise from Xbox Elite Controller 3.5mm jack

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