Lots of Questions Here please:

Discus and support Lots of Questions Here please: in XBoX Rewards & Social to solve the problem; Attention Needed Please check your account information so we can make a deposit. Your deposits aren’t going through! Please ensure the billing... Discussion in 'XBoX Rewards & Social' started by PELON 656, Dec 21, 2016.

  1. PELON 656
    PELON 656 Guest

    Lots of Questions Here please:


    Attention Needed
    Please check your account information so we can make a deposit.

    Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If it is, please create a post in our support forum here.
    - My account is correct. I also wonder why I have renewed my gold for years in advance and never been issued any credits? I purchased much more than what is reflecting on my account. I am waiting for over 35,000 points to be deposited. please help?

    :)
     
    PELON 656, Dec 21, 2016
    #1
  2. LightX
    LightX Guest
    Hello

    Hello!

    I go by LightX, or as known on the Xbox, Know Respect.

    I love to play games such as Call of Duty, Battlefield, and Skate.

    If you have any questions or suggestions, please message me! Lots of Questions Here please: :)

    Anyways, I hope to make lots of friends here! Lots of Questions Here please: :)
     
    LightX, Dec 21, 2016
    #2
  3. Media Player dropping off when streaming video from NAS drive since November 16th update

    same here, lots of questions and no answers from microsoft
     
    Quantum Wookiee, Dec 21, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Lots of Questions Here please:

    Hello PELON 656,

    We have not awarded Credits for Xbox Live Gold Renewals since 2014. Furthermore, since you are a Mexican Rewards member, we only Reward purchases made with that regional currency. Since your purchases have been made in an alternate Regional currency, we
    have not Rewarded those purchases.

    Your deposit is being prevented due to a mismatch between your Mexican Rewards Account region and your US Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will
    not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

    However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft
    account to match your Xbox Live Rewards location. Another option if you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at ( https://rewards.xbox.com/optout/ )
    , wait 48 hours and then sign back up again, which can also take 48 hours.

    While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
    from the MyRewards page at (Xbox Live Rewards). If your join date shows a specific date and not a date of "???", then your
    account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.
     
    XBLRewards8, Dec 22, 2016
    #4
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Lots of Questions Here please: