Lost Xbox profile!

Discus and support Lost Xbox profile! in XBoX on Consoles to solve the problem; Had problem with xbox live not connecting and my son has tried to 'duplicate' his profile (I don't understand!) and now the profile has disappeared... Discussion in 'XBoX on Consoles' started by WizardKing94, Jun 9, 2014.

  1. WizardKing94
    WizardKing94 Guest

    Lost Xbox profile!


    Had problem with xbox live not connecting and my son has tried to 'duplicate' his profile (I don't understand!) and now the profile has disappeared altogether. He did this because when he went in to configure network it was saying all was connected so thought
    it was an issue with his profile apparently.What do I do to fix this? He is 11 and I am not Xbox literate to please be gentle!

    :)
     
    WizardKing94, Jun 9, 2014
    #1
  2. Miss Portia
    Miss Portia Guest
    Miss Portia, Jun 9, 2014
    #2
  3. Mister Fitzer
    Mister Fitzer Guest
    Lost Profile

    Hey Maga, that's quite odd that the profile didn't make it over. Have you tried downloading your profile with your your WLID and password?
     
    Mister Fitzer, Jun 9, 2014
    #3
  4. Mark Sherwood
    Mark Sherwood Guest

    Lost Xbox profile!

    Hey there WizardKing94 Lost Xbox profile! :)



    To get a profile back, you must download it from Xbox LIVE using the email address (Microsoft account) and password it was created with. Please see the below guide for step-by-step instructions.



    Add or Remove Xbox Profile on an Xbox 360 Console



    I hope this helps.

    Many thanks,

    Cloud
     
    Mark Sherwood, Jun 9, 2014
    #4
  5. Andy Mulligan
    Andy Mulligan Guest
    Andy Mulligan, Oct 31, 2018
    #5
  6. XBF - Tali Win User

    xbox profile is lost

    Hello Shohre,

    Thank you for contacting the Xbox support forums. To confirm, you upgraded to a new console but you're no longer able to access the account that you would use on your previous console? For security reasons, we are unable to provide account information on the support forums or through our support channels. I am able to supply account recovery tips (which I'll link below), and I can also link you directly to our one on one support.

    If you still have access to your Xbox One, you can always pinpoint the email address with the console using the following steps: Find your Microsoft account email address | Xbox Support

    If you would prefer direct one on one support, please visit Contact us | Xbox Support. Please keep in mind that one on one support will also be unable to provide any personal information. Recovering a lost gamertag will require the user to have access to the original email address. I would recommend confirming the email address that was used for your original console because it's possible the email address you're attempting to use now is different compared to an email address that was previously used.

    Hope this helps!

    -Tali
  7. HassanB Win User

    lost profile on xbox

    Hello,

    Can you please check your Xbox 360 storage device for any sort of corrupt profiles? Please go to Settings > System > Storage > Hard Drive > Gamer Profiles > Look for anything that is corrupt or has a
    ( ! ) symbol. If you see something that is corrupt, please select the profile, and press A and Delete it (profile only).

    Once that's done, now attempt to download your profile again.

    Push the middle button on your Xbox 360 controller and go to Download Profile. If you do not see Download Profile then press X on your controller and sign out of your current profile. You should now see Download Profile.

    See if that works out for you.
  8. Andy Mulligan Win User

    Lost Xbox profile!

  9. Mark Sherwood Win User

    Lost Xbox profile!

  10. M3tal Daz3 Win User

    lost profile

    You mean deleted permanently or just from your console?
Thema:

Lost Xbox profile!

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