Lost Wifi connection and crash

opentheass · Jun 28, 2017

Suddenly it happens that when i play any game, for some reason, the console lost connection with my wifi network and crash the game. Is not constant, sometimes i can play for 1 or 2 hours and lost connection, and sometimes i can play more than 15 minutes,
is so annoying.

Any help?

Thanks.

:)

CageyCircle8724 · Jun 28, 2017

Microsoft sudoku chrash after internet connection error

On win10 Microsoft Sudoku crash, when the connection lost to Xbox live server due to internet connection error via wifi.

MS sudoku 1.6.1712.2910

Win 10 Home 64 bit Version 1709, build 16299.371

Medion Akoya laptop

Intel Pentium P 6000 1,87GHz

4GB memory

buttkicka64 · Jun 28, 2017

lost wifi and wired Ethernet connection

Hi

Havent used my xbox one for a while, machine turns on but appears to be stuck on initial set up .It cant find either wifi or ethernet wired connections though it is connected to my virgin "superhub" when accessed via the router via homeplugs but comes up
with "theres a hardware problem" on the screen.

Many thanks

Mister Maka · Jun 29, 2017

Hey there opentheass.

To check, can you share your detailed network statistics from under network settings as well as the network hardware you're using?

Mister Maka

Hey there opentheass.

To check, can you share your detailed network statistics from under network settings as well as the network hardware you're using?

VersedAcorn1735

Interesting! Does it only not sign you in when you're connected to your phone data instead of wifi? For example, when you're connected to wifi it signs in, but when you have wifi off or not connected, it won't sign you in

On my phone it doesn't matter if I'm on wifi or not. Tapping on sign on crashes the app. My tablet only has wifi. And no issues with the app there.

RyanK872

Thanks for the quick response!

Just did what you said.. kinda.. ive clicked factory reset apparently 😵😭🤣 lost the lot! Right so it connected after 12% into downloading the gta update it lost connection.. but my neither mine or my misses phone lost wifi connection..

Cassius1993

[UPDATE2]

Have moved xbox temporarily nearer to router and all worked perfectly, issue definitely one of the strength of the wifi, I just wasn't expecting the test results to all be so varied! In any case, problem has been identified.

EggsBoxJuan

Hi, for what it's worth I also use the superhub from virgin media. The signal output on that thing is next to useless, I ended up turning on modem only mode and got a shiny tp-link dual band router. Now my signal is steady around the whole house.

Lost Wifi connection and crash