Lost profile

Discus and support Lost profile in XBoX on Consoles to solve the problem; My son had two xbox profiles somehow, his absolutely convinced they were on the same (my) email. one account holds his Fortnite profile, with all the... Discussion in 'XBoX on Consoles' started by JOANNESTEEN, Jul 8, 2020.

  1. JOANNESTEEN
    JOANNESTEEN Guest

    Lost profile


    My son had two xbox profiles somehow, his absolutely convinced they were on the same (my) email. one account holds his Fortnite profile, with all the money i have spent on vbucks.

    after watching a you tube video when his xbox was disconnecting from his tv, he followed it causing his xbox to reset.

    he cannot access this profile or account anymore. The profile must have been connected to the same email, i receive emails when i allow him to order vbucks.

    I cannot contact xbox, the telephone number found does not connect to an advisor.

    i need to connect this xbox profile, we have easily soend over a hundred pounds on vbucks over the last few months.

    :)
     
    JOANNESTEEN, Jul 8, 2020
    #1
    1 person likes this.
  2. M3tal Daz3 Win User

    lost profile

    You mean deleted permanently or just from your console?
  3. Smwutches Win User

    Lost profiles

    No. The saves would be attached to his original profile.
  4. Fastboys0 Win User

    Lost profiles

    I have a similar question. My son lost his off line profile. Can I create another one and reload the saved games?
  5. DangerousBard Win User

    Lost profiles

    You can always redonwnload the profiles you had in your xbox console as for the games saves once deleted you can't recuperate them.
  6. InfernoWolfNLD Win User

    Lost profile

    Hey EndingGuide33,

    I suggest that you contact
    Phone Support     about this. They will be able to look into your account and further assist you with this issue.

    If you have any questions, please let us know =)
Thema:

Lost profile

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