lost product key

Oh, I see :c

I don't like to give you bad news but if the key for the physical copy can't be found

From Microsoft side is not possible to get a new key

Maybe if you have proof of purchase, you can try getting in touch with Age of Empires team to see if they can give you a provisional activation key:

https://support.ageofempires.com/hc/en-us/reque...

Hi! thanks for the quick reply! I bought it as a physical copy

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Lars

The previously purchased game was purchased digitally?
Or it was a physical copy?

If you purchased it digitally, the purchase was made using.your Microsoft account?
If that's the case please try checking your account order history
(in case you have more than one email check on each one please)

https://account.microsoft.com/billing/orders

Would be great if.you share details go know how you can proceed

I'll be waiting for your reply, greetings from another Microsoft user

Resident Evil 5 product key? I'm lost here...

G'day Kepalas! Unfortunately, Vadim is correct. The product key is registered to your former account and was subsequently lost along with the account. Those product keys are not transferable, so buying a new copy of the game will be your best bet.