Lost Pre-Order bonus codes for Gears of War 4

Hello,

I received an email from Microsoft regarding my Pre-ordered Gears of War 4 Bonus. It provided me the codes for the
"Brothers to the End Elite Gear Pack". However, I accidentally deleted the email before redeeming those codes. This email did not appear in my Xbox dashboard/messages, so I had no way of retrieving the codes. Can someone please resend that
email?

Jason

:)

 

No Brothers to the End Gear Pack from Amazon pre-order

Unfortunately pre-order bonuses for the Gears 4 physical copies are handled and distributed by the retailer. Xbox support is unable to generate these codes.

 

I Haven't Received Quantum Break Pre-Order Bonuses

I pre-ordered Quantum Break on April 4th on Xbox One but I haven't received any of my pre-order bonuses. I contacted Microsoft support and they told me that I would receive my codes on the 15th. I received my Gears of War 4 beta code today but I still haven't
received any of my Quantum Break pre-order bonuses.

 

Hey Jason -

Have you checked your email's trash or deleted bins to see if your email is still there? Also, as you mention receiving your codes via email, I am guessing you ordered via the Microsoft Store, correct? If so, you will need to reach out to the >>Microsoft
Store Support<< for further assistance as we do not have access to that information.

Apologies for any frustration this may cause.

 

Yes I checked both junk and trash but I have a bad habit of emptying both every day. And again yes I did order from the Microsoft store and used the support page first, they are the ones who directed me to this forum for assistance in retrieving my lost codes.